TSG Support Technician with Driving

3 weeks ago


Franklin, United States LanceSoft Full time

Description/Comment:Provides support activities in an assigned area. Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems. Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective. Assist users to resolve computer related problems such as inoperative hardware or software. Travel is required using ones personal vehicle to provide Technology Support for Customers and to support *** Core Technology solutions, *** Small Package, Freight and SCS locations to supporting *** technology infrastructure. Willing to work various shifts, able to work five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades. Associates Degree in Computer Science required Bachelors preferred and A+ certification required. Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook.Strong communication (both verbal and written), problem solving, and decision making skills. Ability to work with minimal supervision. Highly organized and detail oriented; ability to prioritize daily tasks Additional Job Details:The Pay Rate will be *** an hour. TEAMS interview will be conducted. Training will include shadowing existing technicians along with other training guides and material. Training may require hours during training other than the hours posted for the position. Hours will need to be flexible due to customer and business needs.



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