Service Desk

2 weeks ago


St Paul, United States City of Shoreview, MN Full time
Salary: $13.00 - $17.00 Hourly

Location : Shoreview, MN

Job Type: Associate

Job Number: 2024.11

Department: Parks & Rec Dept - Community Center

Opening Date: 10/17/2024

DESCRIPTION

Service Desk employees enjoy a fast-paced environment with over 500,000 visitors to our Community Center each year. Shoreview employs 10-18 people to work at the desk serving residents, members and guests. The Community Center has a fitness center, a full-size gym, aerobics studios, a running/walking track, indoor swimming pool/Tropics Water Park, child care center, locker rooms, two banquet rooms, meeting rooms, and much more. Our Parks and Recreation Department offers a wide variety of classes throughout the facility as well.

A training and orientation is provided to new employees. Shirts are provided to employees.

DUTIES INCLUDE

  • Greet and assist visitors to the Community Center
  • Provide a wide variety of information to guests on the phone and in-person
  • Collect fees, operate a cash register, and reconcile cash through cash procedures
  • Provide backup support to the Wave Cafe when needed
  • Arrive on time for shift
  • Maintain timesheet with accurate number of hours worked
  • Find substitute to work shift if a planned absence is necessary
  • Other duties as assigned by the Community Center management team
QUALIFICATIONS
  • Ability to successfully work with a variety of people to answer questions & resolve problems
  • Ability operate a computer, including adequate typing skills (35-45 wpm)
  • Ability to operate a cash register, make correct change, and reconcile cash
  • Ability to multi-task and track a large quantity of information from multiple sources
  • Must be at least 16 years old.

OTHER

Hours: You must be available weekdays and weekend hours.

The Community Center is open:
Monday-Friday: 5 am - 9 pm
Saturday & Sunday: 6 am - 8 pm

In addition, we are open 364 days a year with limited hours on holidays including Thanksgiving and New Year's Day. We are closed on Christmas Day.

*** FREE Community Center Membership ***

Associate employees enjoy a free membership to the Community Center, free parking, direct deposit (required) and uniforms (where applicable).

01

The Community Center is open Monday-Friday from 5 am-9 pm and Saturday-Sunday from 6 am-8 pm. Please mark the HOURS YOU ARE AVAILABLE TO WORK below.
  • Sunday - Mornings
  • Sunday - Afternoons
  • Sunday - Evenings
  • Monday - Mornings
  • Monday - Afternoons
  • Tuesday - Mornings
  • Tuesday - Afternoons
  • Wednesday - Mornings
  • Wednesday - Afternoons
  • Thursday - Mornings
  • Thursday - Afternoons
  • Friday - Mornings
  • Friday - Afternoons
  • Saturday - Mornings
  • Saturday - Afternoons
  • Saturday - Evenings


02

Are you at least 16 years old?
  • Yes
  • No


03

If you answered No to the above question, when will you be 16 years old?

Required Question
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