Flex Security Officer

Flex Security Officer Join one of the fastest-growing and largest privately held security companies in the U.S. Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the country. We're committed to hiring, developing, and retaining a diverse and exceptionally qualified workforce. We reinvest in our employees by offering a benefits package that exceeds industry standards, career growth opportunities, extensive internal training, employee incentive programs, team recognition, and more. Employees are provided with the tools and knowledge they need to be successful and hands-on management support. Recent national awards received by Sunstates include Outstanding Contract Security Company in 2022 & 2023 and INC's America's Fastest Growing Private Companies list. Sunstates Security's mission and vision statement are at the heart of everything we do, focusing all efforts on honor, integrity, and trust. If you're searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities at Sunstates Security. As a proactive security partner for some of the country's leading companies and organizations, we provide careers for talented people to become part of a successful, growing company. Job Skills / Requirements Hiring Immediately Sunstates Security is currently hiring a Flex Security Officer in the Little Rock, AR area. This position offers a pay rate of $17/hr, paid weekly. Benefits: All qualifying candidates are eligible for a 401(k) with employer match (up to 8%) that work 20 hours a week (minimum of 500 hours per year or more worked) and have completed six months of service with Sunstates Security. Requirements: Must be able to work schedule in job ad. Prior security, military, or law enforcement experience preferred. 2+ years of experience in a customer service role. Exceptional customer service skills and critical thinking skills. Excellent written and verbal skills. Must be computer literate and have basic computer skills. Professional attitude and appearance. Must be reliable and dependable. Responsibilities may include, but are not limited to: Ensuring rules and regulations are followed, following proper reporting procedures. Report writing (daily activity, incident, maintenance items, etc.). Conduct foot patrols. Greet all incoming traffic. Access control. Monitor CCTV cameras and equipment. Other duties as assigned by management. Flex Officer Explanation The Flex Officer position is crucial to our company's operational and financial success. The flex officer provides trained, competent support by working shifts which become open due to illness, call-offs, weather, vacation, or other causes. This enables Sunstates to provide continual, uninterrupted service to our customers, while also protecting the health and work balance of our personnel. Scheduling Expectations The scheduling parameters and expectations for a flex officer are different from those of an employee assigned to a fixed post. As a flex: You will be trained at various posts and/or facilities based on operational need. While you may work at a specific post or location for several weeks due to need, this will not be a permanent assignment. Your schedule (shifts, days off, hours per week, etc.) will vary based on operational need. You will be assigned to, or offered the opportunity to accept, shifts as they become available due to staffing needs. Some of your shifts will be scheduled in advance and posted with the new week's schedule. Sometimes you will be called with short notice and asked to come in to cover for someone who is unable to work their shift. You are expected to work any shift for which you are scheduled in advance which falls within the availability described on this sheet. If you know you will be unavailable on an upcoming date or time that would normally fall within your availability described on this sheet, you must communicate this with your supervisor, so they know not to schedule you. For short-notice call-ins, you are expected to work at least 80% of the shifts for which you are called. If you refuse more than 20% of shifts for which you are called in, this could negatively impact your employment status with the company. A Security Officer may perform a multitude of duties as specified by the Post Orders and Standard Operating Procedures (SOP). The Security Officer will read and become extremely knowledgeable of Post Orders and SOP and will be able to act quickly and efficiently according to such directives. Education Requirements (All) High School diploma or equivalent Additional Information / Benefits The Sunstates customizable benefits package includes the following minimum components: Affordable Care Act compliant Medical Benefits Program Dental Insurance Program Free Life Insurance Disability Insurance Paid Time Off & Bereavement Leave Paid Holidays Direct Deposit or Pay Cards Employee Incentives Referral Bonuses Employee of the Month Award Education Reimbursement Service Awards Employee Involvement Initiatives Management Mentoring and Support Career Advancement 401K program Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team. We are proud to be an Equal Opportunity Employer and supporter of our military veterans Benefits: 401K/403b Plan