Product Support Tech I

3 weeks ago


San Diego, United States Vets Hired Full time

About the job Product Support Tech I - Remote This position provides a variety of technical operating and service advice to customers using diesel, gas, electric, and hand-operated personnel and material lifting equipment manufactured by the company.Main Duties and Responsibilities:Receives calls from customers on equipment operating troubles. Interviews customers to understand the operating symptoms then advises the customer of the course of action by explaining the possible solution and the steps that must be taken to restore equipment to safe and efficient operation.Receives inquiries from customers to obtain warranty, and operating information on Genie products. Supplies information to the customer verbally, in writing, or by sending materials that respond to the request.Identifies parts and supplies that the customer must have to restore equipment to a safe operational level.Communicates information on equipment problems or potential enhancements to other teams within the company. - Occasionally prepares and delivers formal training to customers in the safe operation, maintenance, and care of equipment to assure desired operating level and warranty compliance. May travel to customer locations on an occasional basis, overseeing and repairing operational problems with Genie products.Occasionally investigates accidents and equipment failures to determine the possible cause and to create an estimate for repair.Performs other duties as assigned that support the overall objective of the position.Required Qualifications:High school diploma or equivalent.Must know how to read technical documentation and visual schematics and identify electrical and hydraulic symbols.Must have strong interpersonal and communication skills.Preferred Qualifications:Knowledge of engines is highly preferred.Hands-on knowledge of the product line is desirable.Knowledge of construction and/or automotive equipment is a definite plus.Experience in customer service or technical support.Excellent problem-solving skills.Great attitude and high energy.Excellent learning and training skills.Can work independently or in a team environment.Detail-oriented with strong problem-solving skills.The ability to manage multiple tasks despite frequent interruptions.Strong orientation towards quality, safety, and continuous improvement.



  • San Diego, United States Vets Hired Full time

    About the job Product Support Tech I - Remote This position provides a variety of technical operating and service advice to customers using diesel, gas, electric, and hand-operated personnel and material lifting equipment manufactured by the company. Main Duties and Responsibilities: Receives calls from customers on equipment operating troubles. Interviews...


  • San Diego, United States Vets Hired Full time

    About the job Product Support Tech I - Remote This position provides a variety of technical operating and service advice to customers using diesel, gas, electric, and hand-operated personnel and material lifting equipment manufactured by the company. Main Duties and Responsibilities: Receives calls from customers on equipment operating troubles. Interviews...

  • QA Technician

    1 week ago


    San Diego, United States Moore & Associates Full time

    The Quality Assurance Technician is primarily responsible for Quality Control (QC) final Test. **Responsibilities**: **Duties**: - QC Test: - Perform all aspects of functional testing. - Simulate the end user customer operation. - Follow detailed test procedures. - Verify compliance to specification. - Enter quality data into internal systems. - Identify...

  • Surgical Tech I

    1 week ago


    San Angelo, United States Shannon Health Full time

    Job Summary Under the supervision of a Registered Nurse and/or Physician performs a variety of specialized technical duties in the surgical environment. Education Degree Obtained Program of Study Required/Preferred Educational Requirements Education: Surgical Tech I & II: -Successfully completed an accredited educational program for surgical technologist; OR...

  • Lab Tech

    4 weeks ago


    San Mateo, United States Fladger Assoc. Inc. Full time

    Job DescriptionJob DescriptionEl Segundo, CAContract Duration: 18 monthsRate: NegotiableResponsibilities:Excellent employment opportunity for a Lab Tech I in the El Segundo, CA area.Perform QC sample receipt, processing and distribution for testing and storageMaintain, calibrate and operate equipment and instruments supporting cell bioassays, Flow Cytometry,...

  • Salesforce Tech Lead

    2 weeks ago


    San Diego, United States TWO95 International Full time

    Title: Salesforce Tech Lead Location: San Diego, CA Job Type: 6+ Months (Contract) Rate: $Open Essential Duties & Responsibilities: Provide technical leadership and consulting to the offshore admins and developers Lead the design, configuration and customization of Salesforce to meet the requirements Interact effectively with diverse technical and...


  • San Diego, United States TWO95 International Full time

    Title: Salesforce Tech Lead Location: San Diego, CA Job Type: 6+ Months (Contract) Rate: $Open Essential Duties & Responsibilities: Provide technical leadership and consulting to the offshore admins and developers Lead the design, configuration and customization of Salesforce to meet the requirements Interact effectively with diverse technical and...

  • SQE Engineer

    2 weeks ago


    San Diego, United States Tech Mahindra Full time

    Position: Supplier Quality Engineer (SQE) Location : San Diego CA Band : U3 Customer : ASML Tech ID: Salary: 95K; 54/h Role and responsibilities Using your knowledge in quality management, analytical thinking, professional network and excellent people skills, you will be responsible for the following: Quality Assurance: Improve supplier quality performance...


  • San Diego, United States Tetra Tech Full time

    As part of Tetra Tech's High Performance Buildings Group, we bring together the expertise of talented engineers, commissioning agents, and energy analysts from around the world. We offer high-end, sustainable building consulting and MEP engineering services for blue-chip clients across every building sector. Our services include MEP design, Net Zero Energy,...


  • San Diego, United States TribolaTech Inc Full time

    Oversee 24x7 production support teams and affiliates, user technical support, and production job schedulesAssist in the management of policy development and technology planningEvaluate user needs and system functionality to confirm that systems meet the needs of individuals and projectsEnsure smooth operations of all IT systems and data securityUnderstand...


  • San Diego, United States TribolaTech Inc Full time

    Oversee 24x7 production support teams and affiliates, user technical support, and production job schedulesAssist in the management of policy development and technology planningEvaluate user needs and system functionality to confirm that systems meet the needs of individuals and projectsEnsure smooth operations of all IT systems and data securityUnderstand...


  • San Diego, United States TribolaTech Inc Full time

    Oversee 24x7 production support teams and affiliates, user technical support, and production job schedulesAssist in the management of policy development and technology planningEvaluate user needs and system functionality to confirm that systems meet the needs of individuals and projectsEnsure smooth operations of all IT systems and data securityUnderstand...


  • San Diego, United States Davidson Hospitality Group Full time

    Looking for an exciting and rewarding career in maintenance engineering? Our hotel or resort is looking for an Entry Level Maintenance Engineer to join our team. As a Maintenance Engineer, you will play a vital role in ensuring our property remains i Maintenance Engineer, Maintenance, Engineer, Tech, Property Management


  • San Diego, California, United States Cognizant Technology Solutions Full time

    Cognizant is seeking a End User/ Desktop Support Tech for a full-time opportunity in San Diego, CA.The annual salary range for this role is between $60,000 to $70000 depending on skills and qualifications of the candidate.Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility...


  • San Diego, United States Teradyne Full time

    The Teradyne Global Customer Support Team (GCS) is looking for a highly-motivated, energetic, technically driven Field Production Support Team Lead. In this role as a Team Lead, you will work closely with our field engineering team to support our UltraFlex and EAGLE integrated ATE systems and Test Fixtures, including our Spectrum system product line....


  • San Diego, United States USLA BioLegend, Inc. Full time

    Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the worlds greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our diverse team of 11,000+ colleagues from around the globe are vital to our success and the reason were...


  • San Diego, United States USLA BioLegend, Inc. Full time

    Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our diverse team of 11,000+ colleagues from around the globe are vital to our success and the reason...


  • San Diego, United States Alpha Pro Tech Full time

    Job Description Job Description AlphaProTech, Inc. (APT) is an organization that develops, manufactures, and markets innovative disposable and limited-use protective apparel products for the Industrial, Cleanroom, Controlled Environment, Medical and Dental markets. OVERALL OBJECTIVES: AlphaProTech is seeking an Area Manager that will be able to meet or...


  • San Diego, United States Samra Organization Full time

    Job DescriptionJob DescriptionAre you a customer-oriented individual with a passion for sales and a desire to work from the comfort of your own home? We're seeking a dynamic Customer Service and Sales Support Representative to join our team and help us deliver outstanding service while driving sales and revenue growth. If you're a motivated...


  • San Diego, United States Omni2Max Inc Full time

    Logistics Analyst Food Service Manager I Food Production I Menus To work with COMNAVAIRPAC at NAS North Island. Must hold Secret Security Clearance The Candidate shall evaluate shipboard services operations and facilities, conduct equipment assessments, and recommend improvements to enhance productivity and quality of life. The Candidate shall provide...