Admissions Director

Rockledge Health & Rehabilitation Center -

Rockledge Health & Rehab is seeking an Admissions Director to join the Admissions team in Rockledge, FL. The Admissions Director’s primary responsibility is execution of the pre-admission referral process and Census Development by establishing and maintaining community relationships with potential customers, families, hospital case managers, physicians and other key stake holders, ensuring consistent achievement of strategic goals and market share growth.

ABOUT ROCKLEDGE HEALTH & REHAB CENTER- Located in Rockledge, FL, we are a skilled nursing and rehabilitation facility that is dedicated to helping our residents maximize their potential and live their lives to the fullest. We offer a modern, comfortable, and secure facility staffed by caring professionals where individuals receive the finest sub-acute medical care, rehabilitation services, and 24-hour skilled nursing care. We are committed to maintaining a facility where compassionate care is provided in an environment of respect and dignity. It is also a great working environment for our staff as we truly value and appreciate each member of our team

Admissions Director Requirements:

• Experience in long term care admissions preferred

• Minimum of two (2) years college education in the field of Health Care Administration, Business Management, and/or Marketing or Public Relations preferred, or Equivalent professional experience

• Ability to work proficiently in a fast-paced, healthcare environment and interface with a variety of healthcare professionals.

• Multi-task oriented excellent organizational skills, and ability to effectively prioritize tasks in a manner that maximizes outcomes and adheres to standard process

• Dedicated, respectful, caring and compassionate in dealing with a geriatric population and families in stressful situations.

• Demonstrate the ability to accurately execute established pre-admissions financial and clinical decision process, policies & procedures and complete monthly key indicator reports.

• Effective time-management skills.

• Self-motivated, outcome-driven individual.

• Strong customer service approach and sales-oriented personality.

• Proficiency of computer programs utilization including but not limited to Microsoft office and other industry specific software platforms

Team player with ability to implement and execute marketing initiatives in a strategic manner with minimal supervision

• Must be in good physical and mental health

• Must be able to maintain a positive, Mission-oriented work atmosphere by acting and communicating in a manner that allows you to get along with customers, their family members, and fellow team members.

Admissions Director Job Responsibilities:

• Meets census goals by working with the Center’s Admissions Liaison to coordinate customer flow into the center

• Is trained and provides back up coverage, as needed, for the Admissions Liaison in the external role

• Establishes/maintains positive trends for overall occupancy, Medicare census, new admissions activity, conversion rates, and account receivable targets

• Effectively manages internal sales process with customers, families, and referral sources, resulting in achievement of targeted conversion rates, and account receivable targets

• Arranges with Welcome Coordinator to ensure through and timely completion, signing and distribution of admission/readmission paperwork as a backup

• Conducts Center walk through daily to assess physical plant readiness for tours and admissions

• Ensures comprehensive identification and verification of payors for customer financial data

As an Admissions Director, you’re eligible for medical, dental and vison benefits, life insurance, short term disability insurance and 401K.