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Stage - Customer Care Support (MI)

3 months ago

Lansing, United States Bureau Veritas Switzerland AG Full time

Seleziona la frequenza (in giorni) di ricezione di un avviso: Vuoi lavorare in un’azienda che ti dà la possibilità di trasformare positivamente il mondo in cui viviamo ? In Bureau Veritas crediamo che lasciare il segno sia una sfida e un’opportunità per ognuno di noi, un’occasione per generare un impatto, un legame con il futuro, una testimonianza di crescita e sviluppo. Far parte della nostra organizzazione non vuol dire semplicemente lavorare ma anche contribuire alla costruzione di un mondo fondato sulla fiducia. Dal 1828 , Bureau Veritas è leader a livello mondiale nei servizi di ispezione, verifica di conformità e certificazione. Il Gruppo in Italia è costituito da sei società per offrire ai nostri clienti la più svariata gamma di servizi, da quelli di ispezione, controllo e verifica di conformità, al testing, dalla certificazione di sistema fino alla formazione e alla consulenza. Digital Transformation, Energy Transition, Cybersecurity, Sostenibilità, Construction, Export e Logistica, Food, Healthcare, sono solo alcuni dei servizi e degli ambiti all’interno dei quali il Gruppo opera. Come puoi lasciare il tuo segno? Per la nostra Divisione Certification & Industry siamo alla ricerca di una risorsa da inserire in affiancamento al team dedicato alla gestione delle attività di monitoraggio delle catene di fornitura dei clienti dell’Area Nord. In particolare, la risorsa si occuperà di rilevare la soddisfazione dei clienti, operando tramite una postazione telefonica assistita da computer e la compilazione di apposite check list. Cosa ricerchiamo per avere successo in questa posizione? Diploma e/o specializzazioni nel Customer Care; Buona capacità di utilizzo del personal computer e delle fondamentali funzioni di registrazione e consultazione di banche dati e software gestionali (Internet e posta elettronica); Capacità di comunicazione e doti di organizzazione del tempo e delle scadenze; Verrà considerato un plus avere una buona conoscenza dei Sistemi di Gestione e delle relative certificazioni. Sede di lavoro: Milano Cosa trovi in Bureau Veritas? La stabilità e il prestigio di lavorare in una realtà multinazionale dove poter coniugare prestazioni e integrità in un clima di fiducia, con colleghi che operano in modo responsabile, che danno prova di ambizione con umiltà e che credono nella forza della diversità e dell’inclusione. Una realtà attenta alle tematiche di Diversity, Equity & Inclusion che ha ottenuto la certificazione UNI PdR 125:2022 sulla parità di genere. La flessibilità e la libertà di organizzare il tuo tempo lavorando per obiettivi. La possibilità di seguire percorsi formativi e di crescita strutturati sulla base delle tue esigenze. Prendere parte ai Working Group e Strategic Committee creati per sviluppare la collaborazione tra colleghi e dipartimenti in ottica di continuous improvement. I vantaggi di un ampio pacchetto di benefit composto da buoni pasto, accesso illimitato a strumenti di e-learning dedicati allo sviluppo delle competenze tecniche e delle lingue straniere. Bureau Veritas garantisce pari opportunità e parità di trattamento e accesso a tutti i candidati senza operare discriminazioni fondate su sesso, razza, colore della pelle, origine etnica o sociale, caratteristiche genetiche, lingua, religione o convinzioni personali, opinioni politiche o di altra natura, appartenenza ad una minoranza nazionale, patrimonio, nascita, disabilità, età o orientamento sessuale. #J-18808-Ljbffr