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Assistant Director of Engineering
2 months ago
SUMMARY
This position will provide management and leadership to engineering staff members and provide support in day-to-day operations and workflow. It will be responsible for directly managing Resort Maintenance, Field Maintenance, the Painting/Installation crew, and supporting other Engineering functions as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsible for planning and managing the day-to-day workload of direct reports, with a focus on guest service, guest-facing maintenance, and projects.
Interprets company policies for workers and enforces safety regulations.
Coordinate exhibit billing, setup, and services.
Maintain department ledger and track expenses.
Maintain superior working relations with internal and external customers.
Wear and respond to a mobile radio.
Be responsible for the condition of all assigned tools and equipment.
Assist Director in working with MIOSHA, DEQ, and Health Department ensuring that the Resort practices follow all Federal, State, and Local regulations.
Assist Director in providing proper equipment operation, troubleshooting, diagnosis, and implementing necessary repairs.
Assist Director in establishing quality standards, a preventative maintenance program, work order system, inventory control, R&M work, and room calls.
Oversee the preventative maintenance program ensuring that all equipment and facilities are attended to according to standards.
Negotiate and bid contracts with vendors or contractors and initiate purchase orders.
Maintain all necessary documentation/inventories required for the proper maintenance of building and equipment operation.
Responsible for periodic testing and documentation of the fire system for State Requirements.
Oversee safety of facility operations and the physical response to natural or unnatural emergencies.
Must follow proper grooming and dress standards set forth by the Employee Handbook.
Maintain an open line of communication with the supervisor and provide department management when required.
Ability to work with internal departments and external guests to ensure that expectations are met.
Any other general maintenance duties deemed appropriate by the direct supervisor.
Must understand and abide by the environmental practices of the resort.
All other duties as assigned.
EDUCATION/EXPERIENCE
Must possess a bachelor’s degree in a technical field + 4 years of direct experience in institutional maintenance (hospitality preferred); or Associate’s degree in a technical field + 6 years of direct experience; or 8 years of direct experience.
Must have 5 years of supervisory experience.
At least one trade certification in the following areas is highly preferred: HVAC, Mechanical, Electrical, Plumbing, Controls, etc.
Must have knowledge of all phases of facility management to include: HVAC, plumbing, electrical, refrigeration, preventative maintenance, kitchen equipment, boilers, roofing, and all other applicable commercial building systems.
Must possess a current valid Michigan driver’s license and be insurable by the company’s plan.
Must be able to use PDA’s for work order and inventory system.
Must have computer literacy to include CMMS Bigfoot Software, Tridium (building automation software), Word, Basic Excel, and E-Mail capability.
OTHER SKILLS AND ABILITIES
Engineering is a service department that requires an interpersonal skill set to work with guests, other engineering staff members, resort team members, and other departments. Teamwork in providing professional service must include the ability to communicate in a way that assures those receiving service that engineering is addressing their specific needs.
SUPERVISORY RESPONSIBILITIES
Administers policies & procedures fairly and consistently.
Requires the ability to create a motivating climate, set and communicate job expectations, achieve teamwork, train and develop others, measure work in progress.
Utilizes appropriate coaching, counseling, and disciplinary methods.
Lead by example by displaying a readiness to respond positively to instruction and procedures.
Works to solve employee problems effectively and efficiently.
Provides and accepts feedback in a positive manner.
Earns respect from others by consistently displaying a positive attitude and behaviors.
Has the ability to motivate others through work habits; sets a good example.
Paperwork (evaluations, schedules, PO requests, ADI, Empower) is handled in a timely and efficient manner.
Ensures work is completed in a safe manner, conscious of standard operating procedures, use of personal protective equipment.
Has the ability to understand and adhere to budgetary constraints through responsible decision-making.
TYPICAL PHYSICAL DEMANDS
Must be able to work from a 12-foot ladder and/or from personnel lift up to 35 feet.
Must occasionally be able to lift up to 50lbs.
Safety-sensitive – this position will utilize power tools, hand tools, electrical wiring, and deals with lockout/tag out. This list is not all-inclusive due to the variety of jobs involved which may include plumbing, electrical, carpentry, painting, etc.
TYPICAL MENTAL DEMANDS
Engineering is a service department, so a service mentality is a critical skill. Dealing with deadlines and schedules are typical expectations of engineering personnel. Follow-through and attention to detail are expected. During emergencies, Engineering is expected to be knowledgeable and able to provide proficient service.
WORKING CONDITIONS
Regularly exposed to moving mechanical parts and the risk of electrical shock.
Frequently exposed to high and precarious places and vibration.
Occasionally exposed to outside weather conditions.
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