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Retail Sales Associate

4 months ago

Sedona, United States Enchantment Resort Full time

Are you outgoing, energetic, passionate, and authentic? Enchantment Resort and Mii amo Spa is the perfect spot for you

At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find Come join us

How you will enjoy your day:

Provide service to guests, retail customers and employees in the form of friendly assistance and knowledge of Retail Shops' merchandise, as well as resort facilities and services.

Work Performed:

1. Uphold all Enchantment Resort guest service standards and practices at all times.

2. Accurately charge of merchandise in the point-of-sale system

3. Accurately handle cash procedures, following all cash handling policies.

4. Effectively operate computer cash register and POS systems

5. Knowledge of and ability to sell merchandise

6. Upsell and cross sell retail merchandise and resort offerings

7. Maintain highest levels of customer service, guest satisfaction ratings, and scores on secret shopper reports.

8. Maintain overall cleanliness of the Retail Shops

9. Assist co-workers and perform all Retail Shops duties

10. Other duties as assigned

Pay:

$15.50 per hour commission

Minimum Requirements:

High school degree or equivalent. Prior retail experience preferred. Good customer services and communication skills necessary. Strong computer skills to utilize retail software and other company software.

Physical Requirements:

Lifting & carrying up to 50 pounds

5% Sitting

95% Standing, walking and bending

Hearing and manual dexterity

Distance vision 1-3 feet

Ability to drive a golf cart