Customer Service Representative

4 weeks ago


Lyndhurst, United States B&C Industries Full time

This range is provided by B&C Industries. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range $22.00/hr - $28.00/hr Direct message the job poster from B&C Industries B&C Industries is a packaging distribution company with over 25 years of experience in the industry. We offer a diverse line of products and have the largest inventory stock in the tri-state area. Our trained packaging specialists provide exceptional service to our customers. Key Responsibilities Respond to customer inquiries via phone or email in a timely and professional manner. Troubleshoot and resolve customer complaints and issues. Document customer interactions, track issues, and ensure follow-up where necessary. Collaborate with other teams to ensure customer satisfaction and issue resolution. Process orders, returns, and exchanges as needed. Qualifications Excellent communication skills, with competent writing skills Strong organizational skills Outstanding written and oral communication skills. Proactive mindset and the ability to identify gaps and take initiative. Why Join Us Opportunity to be part of a dynamic and growing company in the packaging supply industry. Collaborative and supportive work environment that values innovation and initiative. Competitive compensation package and opportunities for professional development and growth. Seniority level Associate Employment type Full-time Job function Customer Service Industries Packaging and Containers Manufacturing Referrals increase your chances of interviewing at B&C Industries by 2x #J-18808-Ljbffr



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