Sr. Product Manager

Overview:

As we celebrate our Centennial year, we invite you to join us in shaping the next century of impact. Be a relentless force for a world of longer, healthier lives as we remain devoted to a future of health and hope for everyone, everywhere. At the American Heart Association, your contribution matters, and so does your career.

The American Heart Association has an excellent opportunity for a Sr. Product Manager in our Healthcare Business Solutions department.

This position can be home based.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.jobs.

You will be responsible for leading the development of lifesaving CPR, first aid, and other global healthcare learning programs and clinical products produced by the Emergency Cardiovascular Care (ECC) department. This position provides direction for the design and development, revision, fiscal management, and quality standards for assigned products through (1) leading the development and production of products from start to finish; (2) working with a project manager to develop project plans, proposals, and procedures; (3) collaborating with Association staff and volunteers; (4) financial oversight and budgeting; and (5) ongoing evaluation and revisions for the life of the product.

• Leads project teams in the development of content, portfolios, and products. Ensures teams adherence to a general product development process used across the department and develops sub-processes for project-specific tasks as needed
• Leads the development and curation of multimedia deliverables (videos, e-learning modules, simulation scenarios, books/e-books, apps, websites, etc.) for assigned programs and products. Coordinates the development of content that meets learning objectives. Runs testing of prototypes. Proactively collaborates across project teams to ensure products efficacy and consistency
• Forms productive partnerships with team members and stakeholders at all levels. Effectively uses informal authority to direct, influence, and motivate others. Earns respect of team members based on proven expertise and leadership. Solicits and acts on feedback to improve relationships and mission impact
• Develops a deep understanding of the audience (healthcare providers and laypersons), science, content organization, and modes of delivery for assigned products. Learns about current user needs and product issues. Demonstrates the knowledge and the reasoning behind key organizational policies, practices, and procedures
• Trains, motivates, and engages volunteer and paid subject matter authorities. Optimally assesses and leverages volunteer skill sets and interests by developing and utilizing volunteer roles in meaningful ways
• Communicates on a routine basis with partners and senior leadership to discuss product development needs and opportunities for implementation of new product strategies. Escalates issues and opportunities appropriately
• Partners with a project manager to develop project scope and timelines. Ensures all internal and external team members meet standards and deadlines outlined in project plans
• Develops and monitors budgets and contracts supporting assigned projects
• Contributes to departmental goals of improving processes and product specifications for rapid content updates

• Bachelors Degree or equivalent work experience
• Five (5) Eight (8) years of relevant experience
• Validated skills and direct participation in the development of scientific, technical, or medical content, including experience working with subject matter experts and formal review process
• Experience leading program/product development projects
• Experience developing eLearning and other digital products that meet accessibility requirements. Proven ability to deliver complex eLearning modules on schedule
• Project management experience
• Instructional design experience
• Healthcare background preferred; required for candidates who will work with advanced healthcare content
• High level of detail orientation, without losing sight of the broader vision
• Ability to make a timely decision while considering multiple factors and opinions
• Ability to travel up to 20% local and overnight stay

The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.

• Compensation Our goal is to ensure you have a competitive base salary. Thats why we regularly review the market value of jobs and make adjustments, as needed.
  
  
• Performance and Recognition You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.
  
  
• Benefits We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
• Professional Development You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Associations national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
• Work-Life Harmonization The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
  
  
• Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Associations 2024 Goal: Every person deserves the opportunity for a full, healthy life. As champions for health equity, by 2024, the American Heart Association will advance cardiovascular health for all, including identifying and removing barriers to health care access and quality.

At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities. We're committed to ensuring our workforce, workplace culture and mission have a shared impact across a diverse set of backgrounds.

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EOE/Protected Veterans/Persons with Disabilities

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