Bilingual Customer Service Specialist

1 month ago


Peoria, United States The Sherwin-Williams Company Full time
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

The individual selected for this role will be expected to work at Store #7617, located at: 24715 N Lake Pleasant Pkwy. Peoria, AZ
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales
Minimum Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able to read, write, comprehend, and communicate in English
  • Must be able to read, write, comprehend, and communicate in Spanish
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:
  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment


  • Peoria, United States The Sherwin-Williams Company Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...


  • Peoria, Arizona, United States Credit Union West Full time

    Are you passionate about providing exceptional customer service and making a positive impact on people's lives? We're seeking a highly skilled Customer Service Specialist to join our team at Credit Union West. This role offers an exciting opportunity to work in a dynamic environment, deliver top-notch service, and grow your career.As a Customer Service...


  • Peoria, Arizona, United States Big 5 Full time

    **Join Our Dynamic Team**We're seeking a dedicated Customer Service Specialist to provide exceptional customer experiences at our Big 5 store. As a key member of our customer service team, you will be responsible for responding to customer inquiries, resolving issues, and promoting products and services to drive sales growth.Main Responsibilities:Respond to...


  • Peoria, Arizona, United States Savers | Value Village Full time

    Job Title: Customer Service SpecialistWe are seeking a skilled and friendly individual to provide exceptional customer service on our sales floor at Savers / Value Village.About Our Values:We celebrate uniqueness and foster a purpose-driven company culture that benefits both the planet and local communities.What You Will Do:Work in a collaborative...


  • Peoria, Arizona, United States Levy Full time

    What You'll Do: As a Customer Service Specialist at Levy, you will be responsible for providing exceptional customer service in all retail areas, including cashiering and line serving. You will also assist the Chef, prepare coffee, and maintain the cleanliness of the coffee and cashier stations. Additionally, you will perform general cleaning duties, remove...


  • Peoria, Arizona, United States Walmart Full time

    As a Customer Service Cashier Specialist, you will be responsible for providing an exceptional shopping experience for our customers. This includes managing cash registers, handling customer transactions, and maintaining a clean and organized store environment.Key Responsibilities:Processing customer transactions accurately and efficiently.Providing...


  • Peoria, Arizona, United States Walmart Full time

    Key ResponsibilitiesWe are seeking a highly motivated and organized individual to fill the position of Customer Service and Compliance Specialist. As a key member of our team, you will be responsible for ensuring that all customer interactions are positive and productive. This includes resolving customer complaints, answering questions, and providing...


  • Peoria, Arizona, United States Big Brand Tire & Service Full time

    At Big Brand Tire & Service, we're committed to delivering exceptional customer experiences. Our sales and service advisors play a crucial role in achieving this goal by providing personalized support to our guests while confidently recommending products and services their vehicles need.Job RequirementsExperience working face-to-face with customers in a...


  • Peoria, United States Orkin Full time

    As a Customer Service Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience thats the best in pests. You will field incoming requests, schedule service visits and maintain efficient rout Relations, Specialist, Customer, Business Services


  • Peoria, Arizona, United States Ohm Systems, Inc Full time

    About the JobWe are seeking an experienced Customer Service Support Specialist to join our team in Peoria, IL. This is a unique opportunity to utilize your administrative skills and customer service expertise to deliver exceptional support to our clients.Job DescriptionSchedule meter changes and coordinate with customers to ensure timely completion of...


  • Peoria, Arizona, United States Walmart Full time

    We're seeking a Customer Experience Specialist to join our team at Walmart. In this role, you'll play a vital part in ensuring that our customers receive the highest level of service and support. Your responsibilities will include reviewing customer orders, locating and selecting merchandise, and ensuring that customer orders are filled accurately.As a...


  • Peoria, Illinois, United States Prairieland Service Coordination, Inc. Full time

    About the RoleWe are looking for a talented Service Delivery Specialist to serve Peoria County and contribute to our mission of providing exceptional support to individuals with disabilities.The successful candidate will be responsible for assessing individual needs, coordinating services, and ensuring the provision of necessary care through effective...


  • Peoria, Illinois, United States Peoria Public Schools Full time

    Company Overview: At Peoria Public Schools, we are committed to creating a positive and inclusive learning environment that fosters academic excellence and personal growth. Our dedicated staff work together to provide high-quality educational programs and support services that meet the unique needs of each student.Job Summary:We are seeking a highly...


  • Peoria, Arizona, United States Hilton Grand Vacations Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As an integral part of our sales process, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients. Your strong communication skills, attention to detail, and ability to work in a fast-paced environment...


  • Peoria, Arizona, United States Arizona State Gov Full time

    About the Role As a Customer Service Representative at Arizona State Gov, you'll be part of a dynamic team that delivers exceptional customer experiences. This role is perfect for those who enjoy working in a fast-paced environment and have excellent communication skills. The estimated salary for this position is $45,000 - $60,000 per year, depending on...


  • Peoria, Illinois, United States Walmart Full time

    Sales Associates are needed at Walmart to fulfill online customer orders and maintain a welcoming store atmosphere. The estimated hourly salary ranges from $14 to $26. Job duties include: reviewing orders, locating merchandise, ensuring accuracy, smiling and greeting customers. This role involves dispensing orders quickly and efficiently in various weather...


  • Peoria, Illinois, United States Circle K Full time

    About the RoleWe are seeking a Customer Experience Specialist to join our team at Circle K. As a key member of our retail team, you will be responsible for providing outstanding customer service and supporting store operations.


  • Peoria, Arizona, United States Wingstop Full time

    About the JobWe are looking for a skilled Customer Experience Specialist to join our team at Wingstop. As a key member of our staff, you will be responsible for delivering world-class service to our guests. This includes acting as the face and voice of Wingstop, interacting with customers, taking orders, and ensuring a smooth dining experience. With an...


  • Peoria, Illinois, United States Bump Health Full time

    Job OverviewBump Boxes, a leading provider of pregnancy and postpartum solutions, is seeking an exceptional Customer Experience Specialist to join our growing team.


  • Peoria, Arizona, United States Plumbing Masters: Plumbing, Drains & Water Heaters Full time

    We are Plumbing Masters: Plumbing, Drains & Water Heaters, a leading provider of top-notch plumbing services dedicated to delivering exceptional customer experiences.Estimated Salary:$55,000 - $65,000 per yearJob DescriptionCompany OverviewOur commitment to excellence has earned us a loyal customer base, and we are seeking an experienced Outbound Specialist...