Fraud Product Manager

Overview First Merchants Bank is seeking a Fraud Product Manager to join our team As part of the External Fraud Working Group's strategic initiative, this role is designed to centralize and enhance the bank's use of fraud prevention and detection tools and technologies. The Fraud Product Manager will be responsible for fully understanding, optimizing, and aligning fraud tools with business goals, while proactively identifying trends and recommending improvements. This role will serve as a key liaison between fraud operations, line of business (LOB) teams, and external vendors. Essential Duties and Responsibilities Tool Optimization & Oversight Attend vendor and user group meetings to stay current on tool capabilities and updates. Monitor system changes and assess their impactboth positive and negativeon fraud detection and prevention. Fully understand the capabilities of existing fraud tools and identify opportunities for enhancement. Strategic Coordination & Documentation Understand fraud practices and control effectiveness. Coordinate with LOBs to support decision-making related to fraud tools and strategies. Document current state, key decisions, and maintain up-to-date records of tool configurations and usage. Research and recommend leading practices in fraud prevention and technology utilization. Fraud Intelligence & Triage Identify and analyze fraud trends across channels and products. Participate in the fraud triage team to support rapid response and resolution. Provide recommendations for ongoing tuning and configuration of fraud detection systems. Proactive Engagement & Business Alignment Bring forward ideas and recommendations to improve fraud prevention strategies. Align fraud tool usage with broader business goals and risk appetite. Serve as a proactive partner to internal stakeholders and external vendors. Qualifications Bachelor's degree in business, finance, information systems, or related field OR associate degree / two years of college + two (2) years of related work/military experience OR four (4) years of related work/military experience (plus any additional required experience). A minimum of three (3) years of experience in fraud prevention, risk management, or financial technology. Fraud Analytics Experience with one or more fraud detection tools or platforms such as NICE/Actimize, Q2 Sentinel, FICO, Abrigo BAM+, Vertifi, TrueChecks, Alloy, etc. Preferred Qualifications Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Experience working with cross-functional teams. Knowledge of fraud typologies and emerging threats. Ability to translate technical capabilities into business value. Detail-oriented with strong documentation and organizational skills. Benefits Base Pay PLUS Bonuses Medical, Dental & Vision Insurance 401k Health Savings & Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A Little About Us First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Vision To enhance the financial wellness of the diverse communities we serve. Mission To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Team We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging. Apply today to begin your career with us Location Information The preferred location for this position is Greenwood, IN. However, this position could be flexible to any location throughout our footprint. Equal Opportunity Employer Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr