Consumer Services Representative

3 weeks ago


Paramus, United States COMPANY Full time

Job Description Job Description Requesting someone to assist consumers by providing product and service information, and resolving product and service issues concerning companies product. Email resumes to Stacie@prosearchnetwork.comResponsibilities :Answer phone calls and resolving consumer complaints and inquiries, in a professional mannerDealing with all customer inquiries within established policies, procedures company standards and workflows.Answering product and service questions and suggesting information about other products and services by using training materials and other toolsMaintain a high knowledge of products, policies, procedures, and maintaining a practice of thorough documentation and proofreadingRequirements:Exceptional phone etiquetteStrong attention to detail, and strong organizational skillsAbility to research technical parts in service manuals, and think quickly to ensure quick responses to consumers on the phoneExcellent communication skillsWill be reporting to the Senior Consumer Services Manager#J-18808-Ljbffr

by Jobble



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