Customer Relations Associate
2 weeks ago
Job Description
Job Description
We're looking for a Customer Relations Associate to join our progressive marketing & sales firm in the Los Angeles area. Our firm conducts tailored marketing and promotional campaigns for some of the largest brands in the nation Our staff works with a multitude of community partners to maximize our outreach and ensure that their products and services reach their target markets.
The Customer Relations Associate is integral to fulfilling the needs of our clients. You will have the opportunity to network with corporate leaders, community partners, and consumers alike. You will develop and execute marketing and customer outreach campaigns specific to our client's target markets and act as a liaison between us and the brand’s consumers.
Responsibilities of the Customer Relations Associate:
Interact face-to-face with consumers in targeted markets to ensure consistent communication and promotion of client campaigns
Direct product distribution for qualified consumers and act as main consumer contact at on-site customer engagement campaigns
Process orders, distribute items, communicate weekly with participants, and conduct promotional and customer engagement outreach to connect the client’s program to more community members in need
Partner with the director of customer engagement to develop and implement marketing and outreach strategies to promote products and programs
Oversee the collection and maintenance of participant data to meet reporting requirements
Assist with market research and customer outreach in potential site communities
Requirements of the Customer Relations Associate:
Experience with event marketing, field marketing or community engagement campaigns,
telecommunications,
product demonstrations, communications, marketing, sales, event planning/event coordinating, or brand promotions
Volunteer experience or experience with charities and community involvement is a huge plus
Strong communication skills are a must
Able to work in a fast-paced environment with diverse groups of people
A desire to develop leadership skills and impact your community
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