Customer Service Representative
1 day ago
Customer Care - Sandy Springs, GA - Full Time
Life can be extremely difficult to navigate, and many people suffer from depression, anxiety and other mental health challenges. At Serenity, we offer a message of hope and healing to our patients through the incredible cutting-edge technology of TMS and Ketamine. Are you patient and love owning and solving problems? Are you dependable, courageous, full of empathy, and want a career path that is clearly defined and full of purpose? Then becoming a Customer Service Representative at Serenity could be a great fit.
We are seeking professionals that want to be a beacon of hope for people who are suffering from mental health challenges.Your primary responsibility will be taking inbound calls and building trust and rapport with our patients while educating them on our life-saving alternative treatments.
Trigger Warning:Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
*Additional $1.00 differential pay for fluent Spanish/English speakers (must pass in-house assessment).
Benefits
- Accelerated healthcare career growth - rapid advancement opportunities
- Insurance benefits (Medical, Dental, Vision) and 401K
- 20 days off annually (10 PTO days and 10 Holidays)
- Employee access to Serenity's treatment options
- Access to corporate onsite gym, game room and other amenities
- Open to full or part time
Responsibilities
- Answering patient calls, emails, and questions
- Completing new patient intakes to help our patients start their healing journey's
- Ensure compliance with HIPPA regulations and following standards & regulatory requirements
- Solving problems and educate patients about TMS and Ketamine
- Coordinate with clinics for patient care
- Other relevant duties as needed
Qualifications
- High School Diploma/ GED
- Strong patient first mindset
- Previous experience in customer service required
- Excellent verbal and written communication, and basic math skills
- Well-versed in de-escalation skills and ability to connect with individuals
- Passionate about making a difference
About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
-
Customer Service Representative
2 days ago
Atlanta, United States Happy Faces Family of Companies Full timePOSITION DUTIES: Under supervision, the Customer Service Representative responds to customer telephone calls in a Call Center environment concerning account maintenance, State Tax refund inquiries and password resets. This position also handles inqui Customer Service Representative, Customer Service, Representative, Retail, Staffing, Tax
-
Customer Service Representative
2 days ago
Atlanta, United States Mosquito Joe Full timeCustomer Service Representative , Mosquito Joe Mosquito Joe of North Atlanta is a fast-growing, locally owned business and we're looking for an Customer Service Representative to join our team. If you're an organized, motivated self-starter looking for a position that will offer you professional growth in a range of areas, this could be the ideal job for...
-
Customer Service Representative
5 days ago
Atlanta, United States FYZICAL Therapy and Balance Centers Full timeJob DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has an in office Customer Service Representative opening in Atlanta, GA, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and...
-
Customer Service Representative
2 days ago
Atlanta, United States GLASS INC Full timeJob DescriptionJob DescriptionBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth Opportunities Job SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a...
-
Customer Service Representative
4 hours ago
Atlanta, United States XPO Full timeWhat you’ll need to succeed as a Customer Service Representative at XPOMinimum qualifications:2 years of customer service experienceStrong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications:Transportation experienceExcellent...
-
Customer Service Representative
1 day ago
Atlanta, United States Artech LLC Full timeTitle: Customer Service Representative Location: Atlanta, GA 30328 Direct Hire Job Summary: The Customer Service Representative will be the first contact for our customers handling inbound calls regarding underwriting and billing issues, program inquiries, policy changes, and other corporate subjects. This is an entry-level customer service position where...
-
Customer Service Representative
1 day ago
Atlanta, United States Talantage, LLC Full timePosition: Customer Service Representative Reports To: Senior Manager, Customer ServiceDepartment: Housing Choice Voucher Program Position Summary The Customer Service Representative I is responsible for answering incoming telephone, walk-in, or website inquiries that are generated by Housing Choice Voucher Program Participants, Landlords, external...
-
Customer Service Representative
1 day ago
Atlanta, United States Talantage Full timePosition: Customer Service Representative Reports To: Senior Manager, Customer Service Department: Housing Choice Voucher Program Position Summary The Customer Service Representative I is responsible for answering incoming telephone, walk-in, or website inquiries that are generated by Housing Choice Voucher Program Participants, Landlords, external...
-
Customer Service Representative
5 days ago
Atlanta, Georgia, United States Georgia Department of Public Health Full time**Job Description**As a Customer Service Representative with the Georgia Department of Public Health, you will provide helpful and efficient customer service to clients in a respectful and compassionate manner.You will interview clients to obtain information according to program policies and procedures, while maintaining confidentiality at all times.
-
Customer Service Representative
4 days ago
Atlanta, Georgia, United States Volt Full timeCompany OverviewInnova Solutions, a leading technology and business transformation solutions provider, is seeking an experienced Customer Service Representative to join its team. With a global presence and a reputation for excellence, Innova Solutions offers a dynamic work environment and opportunities for growth.SalaryThe selected candidate will receive a...
-
Customer Service Representative
7 days ago
Atlanta, Georgia, United States Emerald Logistix Full timeJob Title: Call Center RepresentativeWe are seeking a skilled and customer-focused individual to join our team as a Call Center Representative. This role involves serving as the first point of contact for customers, providing assistance and resolving inquiries with professionalism and efficiency.About Emerald LogistixEmerald Logistix combines integrated...
-
Customer Service Representative
3 days ago
Atlanta, Georgia, United States Teachers Retirement System of Georgia Full timeJob OverviewThe Teachers Retirement System of Georgia is seeking a Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to active and retired members, beneficiaries, and the general public via telephone, email, fax, or online chat sessions.We are...
-
Customer Service Representative
7 days ago
Atlanta, Georgia, United States Domino's Pizza LLC Full timeJob OverviewAt Domino's, we are committed to delivering exceptional customer experiences. As a Customer Service Representative, you will play a vital role in ensuring our customers receive the best possible service.Key ResponsibilitiesGreet and engage with customers in a positive mannerTake orders accurately and efficiently using our technology...
-
Customer Service Representative
7 days ago
Atlanta, Georgia, United States Pattern Promotions Full timeCompany Overview: Seronda Network is a forward-thinking company that provides innovative networking and digital solutions for clients across diverse industries. We are dedicated to offering exceptional service and fostering strong relationships with our clients.We are seeking a dedicated and motivated Call Center Representative to join our dynamic team. In...
-
Customer Service Representative
7 days ago
Atlanta, Georgia, United States RSM Atlanta Full timeJob OverviewRSM Atlanta LLC is seeking an experienced Onsite Customer Service Representative to provide first-level support for restaurant facilities and equipment. This role requires strong communication and problem-solving skills, as well as the ability to work independently in a fast-paced environment.Key ResponsibilitiesEngage with clients to resolve...
-
Customer Service Representative
4 days ago
Atlanta, Georgia, United States Converge Technology Solutions Full timeJob SummaryThe Customer Service Representative role at Converge Technology Solutions involves delivering exceptional customer service and technical support to our clients. Main ResponsibilitiesEstablish and maintain effective communication with the team, meeting productivity requirements.Respond to customer inquiries, including phone calls, emails, and...
-
Customer Service Representative
1 day ago
Atlanta, United States Nuttall's Inc Full timeJob OverviewWe are looking for an efficient and skilled Customer Service Representative. Your role is to provide customer support to the clients, respond to their queries and resolve them as soon as possible so as to maintain healthy relations with the customers. You will be in direct contact with the clients so you should have clear knowledge about products...
-
Bilingual Customer Service Representative
4 days ago
Atlanta, United States Calidad Insurance Full timeJob SummaryWe are seeking a highly motivated and skilled Bilingual Customer Service Representative to join our team. As a representative, you will be responsible for connecting with clients, explaining services, and building meaningful relationships.You will handle orders, process payments, and keep our customer database updated and accurate. Additionally,...
-
Customer Service Representative
16 hours ago
Atlanta, Georgia, United States Emerald Logistix Full timeWe are seeking a Customer Service Representative to deliver exceptional service and support to our customers. As the primary point of contact, you will play a crucial role in resolving inquiries, addressing complaints, and providing accurate information about our products and services.The ideal candidate will possess strong verbal communication skills,...
-
Customer Service Representative
7 days ago
Atlanta, Georgia, United States ERMC Aviation Full timeWe are seeking a Customer Service Representative to join our front-line team at ERMC Aviation! As the first point of contact for many of our visitors, you will play a critical role in creating a positive impression of our organization. The ideal candidate will possess excellent communication skills, a warm and welcoming demeanor, and a passion for delivering...