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Clinical Care Navigator, New Jersey- Hybrid

2 months ago

Pennsauken, United States Walgreens Full time

Basic Qualifications

  • Strong interpersonal and customer service skills with a demonstrated ability to interact professionally with culturally and educationally diverse patients
  • High school diploma or equivalent
  • At least 1 year of experience as care coordinator, clinical customer service, pharmacy technician, and or other related healthcare experience
  • Proficiency in conducting thorough medication reconciliation, detailed documentation, and expertise in implementing medication adherence strategies.
  • Willing to travel up to or at least 5% of the time for business purposes (within state and out of state).

Preferred Qualifications

  • Bachelors in health sciences or related field or health care background with valid national certification (ex. certified pharmacy technician, medical assistant, etc.).
  • Bilingual is ideal.
  • Physical requirements adequate to perform the job responsibilities telephonically and potentially within Walgreens Stores or other assigned on-site locations.
  • Experience coordinating care in populations that live with chronic complex conditions and health disparities.
  • Proficiency in electronic medical records, pharmacy computerized systems, and Microsoft Office Product Suite.
  • Experience in an ambulatory care setting with taking medication history.
  • In-depth knowledge of prescription drugs, disease states, and health plan formulary management techniques.
  • Basic understanding of chronic disease and biometric monitoring for member self-care (e.g., weights, blood pressures, pulse oximetry, diabetes blood sugars, etc.).

Salary Range$21.39 - $32.02 / Hourly