Member Retention Specialist

2 weeks ago


Arlington, United States The Ford Agency Full time

The Ford Agency is currently seeking a Member Retention Specialist to join the team-oriented membership department of a higher education association. The successful candidate will build relationships with members, and analyze data to develop member retention and engagement strategies for the short and long term. This is a great opportunity for someone who has solid experience in membership engagement in the higher education space and is looking to take on a strategic role. Responsibilities Include: Build strong relationships with members both individual and institutional Communicate regularly with members; informing them of benefits, daily activities, and answer their inquiries Implement strategic retention and outreach Develop and distribute member newsletter alongside leadership and communications teams Create member recognition programs and other initiatives for member engagement Analyze data and other metrics to improve member retention Collaborate with leadership on annual reports, and board materials related to membership trends Qualifications Include: Bachelor's Degree 3+ years professional experience in membership engagement, customer relations, or similar field Experience in higher education and associations required Experience with Salesforce or other CRM required Superb written and verbal communication skills Excellent time-management Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation. The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients. To see more positions available through The Ford Agency, please check out our website at www.ford-agency.com.



  • Arlington Heights, IL, United States Stericycle Full time

    Work Location: Bannockburn, ILPosition Purpose:Under manager supervision, this position is responsible for retaining customers that are 'at risk', have been identified as potential lost business, or have requested cancellation of service with Shred It. This position supports cancellation/downgrade requests for individual accounts, "group" accounts or multi...


  • Arlington Heights, IL, United States Stericycle Full time

    Work Location: Bannockburn, ILPosition Purpose:Under manager supervision, this position is responsible for retaining customers that are 'at risk', have been identified as potential lost business, or have requested cancellation of service with Shred It. This position supports cancellation/downgrade requests for individual accounts, "group" accounts or multi...


  • Arlington Heights, IL, United States Stericycle Full time

    Work Location: Bannockburn, ILPosition Purpose:Under manager supervision, this position is responsible for retaining customers that are 'at risk', have been identified as potential lost business, or have requested cancellation of service with Shred It. This position supports cancellation/downgrade requests for individual accounts, "group" accounts or multi...


  • Arlington Heights, IL, United States Stericycle Full time

    Work Location: Bannockburn, ILPosition Purpose:Under manager supervision, this position is responsible for retaining customers that are 'at risk', have been identified as potential lost business, or have requested cancellation of service with Shred It. This position supports cancellation/downgrade requests for individual accounts, "group" accounts or multi...


  • Arlington, United States USMD Health System Full time

    The Registered Nurse is a member of the care delivery team. The Registered Nurse is responsible to set the standards for the level and quality of care. The Registered Nurse has responsibility, authority and accountability for the provision of nursing ICU, RN, Hospital, Registered Nurse, Retention, Nursing, Healthcare


  • Arlington, United States USMD Health System Full time

    The Registered Nurse is a member of the care delivery team. The Registered Nurse is responsible to set the standards for the level and quality of care. The Registered Nurse has responsibility, authority and accountability for the provision of nursing Patient, RN, Hospital, Registered Nurse, Retention, Nursing, Healthcare

  • RN Hospital ICU FT 7p

    2 weeks ago


    Arlington, TX, United States USMD Health System Full time

    The Registered Nurse is a member of the care delivery team. The Registered Nurse is responsible to set the standards for the level and quality of care. The Registered Nurse has responsibility, authority and accountability for the provision of nursing ICU, RN, Hospital, Registered Nurse, Retention, Nursing, Healthcare

  • RN Hospital ICU FT 7p

    2 weeks ago


    Arlington, TX, United States USMD Health System Full time

    The Registered Nurse is a member of the care delivery team. The Registered Nurse is responsible to set the standards for the level and quality of care. The Registered Nurse has responsibility, authority and accountability for the provision of nursing ICU, RN, Hospital, Registered Nurse, Retention, Nursing, Healthcare

  • RN Hospital ICU FT 7p

    2 weeks ago


    Arlington, TX, United States USMD Health System Full time

    The Registered Nurse is a member of the care delivery team. The Registered Nurse is responsible to set the standards for the level and quality of care. The Registered Nurse has responsibility, authority and accountability for the provision of nursing ICU, RN, Hospital, Registered Nurse, Retention, Nursing, Healthcare

  • RN Hospital ICU FT 7p

    2 weeks ago


    Arlington, TX, United States USMD Health System Full time

    The Registered Nurse is a member of the care delivery team. The Registered Nurse is responsible to set the standards for the level and quality of care. The Registered Nurse has responsibility, authority and accountability for the provision of nursing ICU, RN, Hospital, Registered Nurse, Retention, Nursing, Healthcare