IT Service Desk Analyst

6 days ago

Syracuse, United States TEKsystems Full time

Our customer, in Syracuse, New York, is looking for 1-3 qualified IT Service Desk professionals to join their team of 13 as they are experiencing growth within the company and team has grown overwhelmed with ticket volumes. Qualified candidates must work on-site in Syracuse, NY at least 2 days a week. Candidates must work on a W2 basis. Corp to Corp cannot be considered for this role.

Common issues that said candidate would be supporting and resolving on a day-day basis include:

- Unlocking Accounts

- Network Reboots (VPN issues)

- Wireless Printer Connection

- Troubleshooting Hardware/Software

- Working within ServiceNOW for ticketing systems

- Microsoft Office Suite (O365)

- Windows 10 OS

- Computer Performance

Qualified candidates must have: Enterprise Service Desk Support - experience supporting Windows 10 and Microsoft Office product suites, hardware and software in an enterprise environment. They must also have strong customer service and verbal communication to deescalate customers and resolve issues efficiently and effectively. Finally, candidates must be reliable and show up to work on time.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

  • IT Service Desk Analyst

    1 week ago

    Syracuse, United States TEKsystems Full time

    Description:Our local customer in Syracuse, NY is looking for a well-rounded Tech with Networking Experience and strong technical support , supporting users primarily through remote/telephony for Healthcare devices and support.Primarily - telephony-based troubleshooting and support for the trio and digital denture projects.Will also be responsible for the...

  • IT Service Desk Tier 2

    2 weeks ago

    Syracuse, United States Medavie Health Services Full time

    About the Role The Service Desk Tier 2 Team Member will support our 1000+ associates in resolving their escalated IT requests (Incident and Service Requests) while also providing additional support/guidance to their Tier 1 team members. Under general direction, performs a variety of computer systems administration and support tasks, including analyzing,...

  • Coordinator, Service Desk

    7 days ago

    Syracuse, New York, United States Le Moyne College Full time

    About Le Moyne College:Le Moyne College, located in Syracuse, N.Y., is an independent college established by the Jesuits in 1946 to provide students with a values-based, comprehensive academic program designed to foster intellectual excellence and preparation for a life of leadership and service. Today, Le Moyne has evolved into a nationally acclaimed...

  • Front Desk

    1 month ago

    Syracuse, United States Hematology Oncology Associates of CNY Full time

    Apply Job Type Full-time Description Hematology Oncology Associates of CNY (HOACNY), voted one of Central New York's Best Places to Work, is looking for a full time Front Desk/Intake Specialist to join our professional team. HOACNY provides cancer care services, Monday through Friday, at three convenient locations in East Syracuse, Syracuse and Auburn....

  • Front Desk

    3 weeks ago

    Syracuse, United States Hematology Oncology Associates of CNY Full time

    Apply Job Type Full-time Description Hematology Oncology Associates of CNY (HOACNY), voted one of Central New York's Best Places to Work, is looking for a full time Front Desk/Intake Specialist to join our professional team. HOACNY provides cancer care services, Monday through Friday, at three convenient locations in East Syracuse, Syracuse and Auburn....

  • Front Desk

    6 days ago

    Syracuse, New York, United States Hematology Oncology Associates of CNY Full time

    ApplyJob TypeFull-timeDescriptionHematology Oncology Associates of CNY (HOACNY), voted one of Central New York's Best Places to Work, is looking for a full time Front Desk/Intake Specialist to join our professional team. HOACNY provides cancer care services, Monday through Friday, at three convenient locations in East Syracuse, Syracuse and Auburn. If you...

  • Front Desk Agent

    4 weeks ago

    Syracuse, United States Red Roof Inn Full time

    Description The Front Desk Agent is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs. This position is critical to ensure quality service to our guests and upholding hotel standards, while working with members of the hotel team, maintaining room quality as well as safety and security of the...

  • Front Desk Agent

    3 weeks ago

    Syracuse, United States Red Roof Inn Full time

    Description The Front Desk Agent is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs. This position is critical to ensure quality service to our guests and upholding hotel standards, while working with members of the hotel team, maintaining room quality as well as safety and security of the...

  • Dental Front Desk

    2 months ago

    Syracuse, United States Simply Beautiful Smiles Full time

    Job DescriptionJob DescriptionDescription Simply Beautiful Smiles and Affiliates state-of-the-art dental practice at Syracuse, NY| is searching for an organized and patient-focused Dental Front Desk associate. The ideal candidate for this position has exceptional communication skills with a focus on customer service. We are backed by the country's...

  • Dental Front Desk

    3 weeks ago

    Syracuse, United States Simply Beautiful Smiles Full time

    Job DescriptionJob DescriptionDescription Simply Beautiful Smiles and Affiliates state-of-the-art dental practice at Syracuse, NY| is searching for an organized and patient-focused Dental Front Desk associate. The ideal candidate for this position has exceptional communication skills with a focus on customer service. We are backed by the country's...

  • Front Desk Associate

    4 weeks ago

    Syracuse, United States Hematology Oncology Associates Of Central New York Full time

    Job Type Full-time Description Hematology Oncology Associates of CNY (HOACNY), voted one of Central New York's Best Places to Work, is looking for a full time Front Desk/Intake Specialist to join our professional team. HOACNY provides cancer care services, Monday through Friday, at three convenient locations in East Syracuse, Syracuse and Auburn. If you are...

  • Front Desk Associate

    1 month ago

    Syracuse, United States Hematology Oncology Associates Of Central New York Full time

    Job Type Full-time Description Hematology Oncology Associates of CNY (HOACNY), voted one of Central New York's Best Places to Work, is looking for a full time Front Desk/Intake Specialist to join our professional team. HOACNY provides cancer care services, Monday through Friday, at three convenient locations in East Syracuse, Syracuse and Auburn. If you are...

  • Front Desk Associate

    3 weeks ago

    Syracuse, United States Hematology Oncology Associates Of Central New York Full time

    Job Type Full-time Description Hematology Oncology Associates of CNY (HOACNY), voted one of Central New York's Best Places to Work, is looking for a full time Front Desk/Intake Specialist to join our professional team. HOACNY provides cancer care services, Monday through Friday, at three convenient locations in East Syracuse, Syracuse and Auburn. If you are...

  • Front Desk Associate

    7 days ago

    Syracuse, New York, United States Hematology Oncology Associates Of Central New York Full time

    Job Type Full-time Description Hematology Oncology Associates of CNY (HOACNY), voted one of Central New York's Best Places to Work, is looking for a full time Front Desk/Intake Specialist to join our professional team. HOACNY provides cancer care services, Monday through Friday, at three convenient locations in East Syracuse, Syracuse and Auburn. If you are...

  • Front Desk Supervisor

    1 month ago

    Syracuse, United States Aimbridge Hospitality Full time

    Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: * At least 2 to 3 years...

  • Front Desk Supervisor

    3 weeks ago

    Syracuse, United States Aimbridge Hospitality Full time

    Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: * At least 2 to 3 years...

  • Assistant Front Desk Manager

    4 weeks ago

    Syracuse, United States Marriott Syracuse Downtown Full time

    DescriptionThe amazing Marriott Syracuse Downtown is seeking a Front Desk Supervisor for this incredible hotel. This hotel property is part of the robust history and community, and we celebrate our associates and their contributions.Stepping stones for a career in hospitality with the renovated, beautiful Marriott Downtown Syracuse.Work in the historically...

  • Assistant Front Desk Manager

    7 days ago

    Syracuse, New York, United States Marriott Syracuse Downtown Full time

    The amazing Marriott Syracuse Downtown is seeking a Front Desk Supervisor for this incredible hotel. This hotel property is part of the robust history and community, and we celebrate our associates and their contributions.Stepping stones for a career in hospitality with the renovated, beautiful Marriott Downtown Syracuse.Work in the historically renovated...

  • Assistant Front Desk Manager

    3 weeks ago

    Syracuse, United States Marriott Syracuse Downtown Full time

    DescriptionThe amazing Marriott Syracuse Downtown is seeking a Front Desk Supervisor for this incredible hotel. This hotel property is part of the robust history and community, and we celebrate our associates and their contributions.Stepping stones for a career in hospitality with the renovated, beautiful Marriott Downtown Syracuse.Work in the historically...

  • Assistant Front Desk Manager

    3 weeks ago

    Syracuse, New York, United States Marriott Syracuse Downtown Full time

    The amazing Marriott Syracuse Downtown is seeking a Front Desk Supervisor for this incredible hotel. This hotel property is part of the robust history and community, and we celebrate our associates and their contributions.Stepping stones for a career in hospitality with the renovated, beautiful Marriott Downtown Syracuse.Work in the historically renovated...