Employee Relations Specialist
4 weeks ago
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Pay Transparency Act- Western University of Health Sciences is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range for this position is defined as the Full Pay Range. The budgeted salary or hourly range that the University reasonably expects to pay for this position defined as the Expected Pay Scale. Placement within the Expected Pay Scale is determined by internal equity, and relevant qualifications.
Function
Function
Human Resources
Family
Family
Employee Relations
Classification Series Title
Classification Series Title
Specialist
Full Salary Range
Minimum
Minimum
$70,000.00
Maximum
Maximum
$75,000.00
Expected Pay Scale
Minimum
Minimum
$70,000.00
Maximum
Maximum
$75,000.00
Posting Number
Posting Number
A00677
Position Title
Position Title
Employee Relations Specialist
Campus
Campus
Western University Campus-Pomona, CA
Department
Department
5701-Human Resources
Type of Position
Type of Position
Administration
Job Summary
Under supervision of the Employee Relations Manager & Deputy Title IX Coordinator, this position reviews and responds to issues related to employee relations, complaints, grievances, claims, and cases; interprets and applies policies and procedures; assists in meeting applicable standards, regulations and best practices; conducts investigations, makes recommendations for appropriate action, and consults with campus administrators to facilitate recommendations and proposed sanctions. Tracks and maintains cases in the case management system. Advises supervisors on employee performance management and counseling/corrective actions. Maintains regular and consistent work site attendance, including but not limited to working evenings, weekends and/or holidays, as needed.
Knowledge, Skills and Abilities
· Working knowledge of Human Resources/Employee Relations best practices, compliance with employment laws and regulations. · Strong computer/technology proficiency including Microsoft Office applications,
HRIS
and Internet. · Ability to effectively conduct investigations and remain neutral. · Ability to multi-task and meet deadlines.· Demonstrated use of good judgment with ability to approach complex problems logically and systematically. · Attention to detail and follow-through skills. · Experience dealing with sensitive information and ability to maintain confidentiality. · Strong organization, planning, analytical and problem resolution abilities. · Exceptional teamwork with excellent verbal and written communication skills. · Ability to work independently with minimal supervision; prioritize and complete tasks while working under deadlines in a fast-paced environment. · Excellent customer focus and service skills. · Highly effective verbal and written communication skills, including the ability to give presentations/conduct trainings.
Required Qualifications
Bachelor’s degree (or equivalent related experience) in a related field plus 5 years of progressively responsible experience working in the employee relations area.
Preferred Qualifications
Prefer work experience working in higher education. Prefer experience working with case management software.
List comments regarding work hours
Regular work hours are 8:00 am to 5:00 pm and may include working evenings, weekends and/or holidays, as needed.
Posting Date
Posting Date
02/01/2024
Closing Date
Special Instructions to Applicants
Job Duty
Investigations :
· Conducts review and investigations of alleged student, faculty, staff, and outside third-party misconduct, including but not limited to the preparation of comprehensive reports of investigations, findings, recommendations for appropriate action, and consulting campus administrators to facilitate recommendations and proposed sanctions.
· Collects and analyzes employee data and employee relations trends by conducting exit interviews and reviewing reports from the cases database. Summarizes findings and shares trends and concerns.
· Develops an investigation plan for HR workplace complaints; Contacts involved parties and provide them with information about the investigation process; Interview complainants and respondents; Identifies and interviews witnesses; Gathers and secures relevant documentation; Identifies other information that would be helpful to the case adjudicator.
· Communicates, consults regularly and provides updates to Manager and other staff members, as appropriate.
· Provides detailed, unbiased and comprehensive reports to Manager. Maintains accurate and thorough records and notes of investigatory process that describe evidence and proposed sanctions related to confirmed violations.
· Guides and counsels supervisors on proper management of employee complaints and grievances that involve inter-personal issues.
· Preserves confidentiality in all personnel matters.
Percentage Of Time
Percentage Of Time
45
Job Duty
Employee Relations/Performance Management
:
· Advises departments, faculty and staff on a broad spectrum of employment issues, such as but not limited to leave of absence, workers’ compensation, performance management, wage and hour, and policies & procedures of the Office of Human Resources.
· May represent WesternU at
EDD ,
EEOC , work comp, and other agency hearings.
· Ensures University compliance with federal, state, and public agency monitoring and reporting requirements.
· Processes involuntary terminations and conduct exit meetings and related tasks in coordination with other departments such as benefits, employment, and payroll.
· Responds to unemployment claims.
· Processes and responds to subpoena for records and employee requests for record review.
· Addresses inquiries from government agencies (e.g.
EEOC ,
EDD ,
FEHA ), providing data as needed.
Percentage Of Time
Percentage Of Time
25
Job Duty
Support for Employee Relations Area
:
· Responds to electronic, phone and in-person employee relations inquiries, referring and seeking assistance when needed.· As assigned, may perform research, analysis, provide reports, and make recommendations.· Creates and updates forms as needed.
· Maintains employee relations information on SharePoint and on the HR website.· Creates and maintains operating procedures.· Assists Manager as needed in creating guidelines and policies for the campus.· Collaborates with
HRIS
and IT in the implementation and update of systems used in employee relations.· May serve on committees, as applicable.
Percentage Of Time
Percentage Of Time
15
Job Duty
Training :
· Conducts and coordinates training programs related to employee relations and organizational development (such as on prevention and intervention of misconduct). May collaborate with other areas/departments to provide training.
· In collaboration with Manager, creates informational content to share with campus community (such as on “resignation process,” or “performance review process).
Percentage Of Time
Percentage Of Time
10
Job Duty
Other duties as assigned :
This position description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the employee may perform other duties and responsibilities as required.
Percentage Of Time
Percentage Of Time
5
Physical Demands
Physical Demands
Do the essential functions of this job require lifting?
Do the essential functions of this job require lifting?
Yes
If yes, list maximum weight and duration
WesternU Policy
requires persons employed by the University to provide proof of vaccination against the
SARS -CoV2 ( COVID -19), subject to limited exemptions, regardless of whether the employee is on-site or working authorized to work remotely. Exempted employees, or those whose status of full vaccination is pending, will be required to submit to regular
COVID -19 testing for in-person/on-campus work assignments.
The physical demands described here are representative of those that must be met by any employee to successfully perform the essential functions of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to use hands to operate a PC in the performance of job duties, and talk or hear. The employee is regularly required to sit, and reach with hands and arms, and occasionally required to stand, walk, stoop, and smell. The employee must occasionally lift and/or move up to (xx) pounds. Specific vision abilities required by this job include close, distance, and peripheral vision, depth perception, and the ability to focus.
Describe Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential functions.
Duties are normally performed in a typical office setting. The noise level in this setting is typically low to moderate.
Required Documents
Resume
Optional Documents
Cover Letter
Letter of Recommendation #1
Letter of Recommendation #2
Letter of Recommendation #3
Additional Applicant Document
Supplemental Questions
Required fields are indicated with an asterisk (*).
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