Financial Aid Administrator

2 weeks ago


Denton, United States University of North Texas System Full time
Title: Financial Aid Administrator

Employee Classification: Financial Aid Administrator

Campus: University of North Texas

Division: UNT-Enrollment Management

SubDivision-Department: UNT-Financial Aid & Schol-Gen

Department: UNT-Financial Aid-164860

Job Location: Denton

Salary: $43,000.00

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview:

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an inclusive environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values at www.UNTSystem.edu .

Department Summary

Financial Aid & Scholarships (FAS) is committed to helping students achieve their educational goals by providing financial guidance and assistance within the guidelines of regulatory requirements. Through educational endeavors and student outreach, FAS remains a vital contributor to UNT's enrollment success.

Position Overview

The Financial Aid & Scholarships (FAS) department at the University of North Texas is seeking to hire a Financial Aid Administrator to join our Scholarship Management System Team. This position will assist with the maintenance and development of UNT's scholarship management system and related scholarship processing and customer service duties. This position provides support to the Assistant Director by coordinating activities related to all projects. The position's main duties are to enhance department and organization processes by exploring opportunities and ensuring the continuity and efficiency of each project from start to finish through clear communication to all parties involved. The Financial Aid Administrator handles multiple projects within a fast-paced environment and is open to constant changes and challenges. The ideal candidate will be highly organized, lead and direct the work of other team members, and be able to manage multiple projects at once in the absence of day-to-day guidance.

Minimum Qualifications

Bachelor's in related field, 3 years in student services or related roles. Equivalent education, training, experience accepted. Must maintain good standing on federal student loans, grant NSLDS access for hire & continued employment.

Knowledge, Skills and Abilities

•Proficiency in Microsoft Office.
•In depth knowledge of financial aid processes, policies and procedures or ability to quickly assimilate.
•Ability to problem-solve, multi-task and organize in a fast-paced collaborative environment.
•Ability to effectively communicate.
•Develops and maintains effective working relationships.

Preferred Qualifications

•Experience working within a Financial Aid Office.
•Knowledge of federal and state rules and regulations regarding the administration of financial aid.
•Prior experience with Blackbaud Award Management (or a similar scholarship management system)
•Integrity, honesty, and responsibility with a desire to contribute to a team.
•Experience working with all levels of management.
•Strong written and oral communication skills.
•Proven ability working under pressure with minimal supervision.
•Excellent problem-solving skills.
•Strong attention to detail.
•Strong presentation skills.
•Strong organizational skills and ability to simultaneously execute multiple projects.
•Experience in customer service.
•Strong critical thinking skills.
•Excel and Data Analysis experience.

Required License/Registration/Certifications

Job Duties:
  • Maintain UNTs scholarship management system (Blackbaud Award Management). Assist with site management, supporting existing users, onboarding new users, and implementing improvements to existing configuration and business processes.
  • Provide training, guidance, and written policy/procedures to department users and applicable customer service and advising staff. Serve as main point of contact for scholarship management system questions.
  • Maintain and apply knowledge of federal, state, and institutional rules and regulations regarding the administration of scholarships and financial aid. Provide feedback and recommendations to supervisor regarding existing policy, business processes, and practices to identify needed improvements with goal to develop and maintain best business practices.
  • Process scholarship awards to ensure accuracy, efficiency, and compliance with applicable federal, state, and institutional rules and regulations.
  • Assist with Financial Aid Scholarship customer service and processing tasks.

Work Schedule:

Monday through Friday, 8am to 5pm, with occasional evenings/weekends.

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Benefits:

For information regarding our Benefits, click here .

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permitand takes actions to preventdiscrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.

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