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Export Coordinator

2 months ago

Addison, United States Parts Town Full time

Position at Parts Town

See What We're All About

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, you have to demonstrate our core values and keep safety as your #1 priority, that's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change...and if you know a few jokes, that puts you on the top of our list.

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain's Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat - Apply Today

Perks

  • Parts Town Pride - check out our virtual tour and culture
  • Quarterly profit-sharing bonus
  • Hybrid Work schedule
  • Team member appreciation events and recognition programs
  • Volunteer opportunities
  • Monthly IT stipend
  • Casual dress code
  • On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
  • All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered.
The Job at a Glance

With a keen attention to detail, the International Export Coordinator (Internally known as the Parts Expert Crew) will provide administrative, customer service, and document preparation to support International Customer Experience. Working as part of a close-knit team, our International Export Coordinator is charged with ensuring that every order and document is completed accurately and to the specifications of each customer. Success in our high-growth environment requires the passion for delivering an exceptional customer experience and the capacity to multi-task with high attention to detail and accuracy.

A Typical Day
  • Monitor and update daily shipment reports to ensure timely departure
  • Complete export documents required on a per-shipment basis
  • Proactively inform customers of important order changes and status updates
  • Manage a high volume of transactions via phone, email and internal requests
  • Create relationships and collaborate with many different departments across the company.
To Land This Opportunity
  • You have 2+ years of retail, call center, or customer service experience
  • Bonus points if you have a basic understanding of logistics and freight forwarding processes
  • Your communication skills are on-point (both written and verbal, Spanish-bilingual preferred but not required).
  • You pay close attention to detail, as far as you're concerned anything worth doing should be done right
  • You possess strong problem solving skills and thrive on coming up with unique solutions to complex situations.


About Your Future Team

We are a fun outgoing group who believes in work hard and play hard. We have a unique culture with 5 different languages spoken. Our team celebrates International Events, team milestones, and the occasional International Food day.

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.

We are an E-Verify employer.

For more information, please click on the following links:
E-Verify Participation Poster: English Spanish
E-Verify Right to Work Poster: English Spanish