Customer Service Specialist

4 weeks ago


Trenton, United States Suntuity Group Full time

**Join the TeamSuntuity works to bring cleaner, more affordable energy solutions to homeowners and business owners worldwide. We offer an incredible opportunity to launch your career in an atmosphere that drives positive environmental change and transforms the lives of people within your community.If youre passionate about reshaping the worlds energy future, wed love to meet you Together we can work towards a brighter, more sustainable tomorrow.****Customer Service Specialist*** Holmdel, NJ* Full Time* Mid LevelSuntuity works to bring cleaner, more affordable energy solutions to homeowners and business owners worldwide. We offer an incredible opportunity to launch your career in an atmosphere that drives positive environmental change and transforms the lives of people within your community.If youre passionate about reshaping the worlds energy future, wed love to meet you Together we can work towards a brighter, more sustainable tomorrow.Interact with all Suntuitys customers positively and regularly, providing updatesPromote a valuable relationship between Sales Representatives and Operation Departments.Through regular customer loyalty gain referrals.Make sure all projects are accurate and installedAddress and field all customer concernsResponsibilities:Answer all incoming calls to resolve any customer or sales concerns.Ensure all information provided by the sales representative and customers are accurate.Make sure all documents for existing projects are obtained.Constant follow up with multiple departments, sales representatives and customer on outstanding tasks to keep the project moving,Keep Sales personnel and customers informed on all progress of projects.Maintain a positive attitude and good working relationships with all personnel and customers.Actively ensure all customer are satisfied and head off any possible cancellations.Obtain referrals from all customers.** Apply for this position**Required*** Apply with#J-18808-Ljbffr

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