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Adult Services Director
2 months ago
Job Description
Position Summary:
The Adult Services Director will be responsible for ensuring seamless program delivery, quality control and evaluation, promotion of programs to funders and participants and overall success of client direct care services delivered through each of the Adult Day Service sites at Caring Connection.
Duties and Responsibilities:
Leadership
Initiate and set goals for the Adult Day Services programs according to the strategic objectives of Caring Connection.
Cultivate relationships with funding partners to ensure continued support.
Serve as a key member of Caring Connection’s Leadership Team, and coach and mentor the Adult Day Services team members.
Work with the community to build a referral base for new clients and participants.
Review and recommend policy modifications as needed.
Develop and implement Quality Improvement Projects.
Administrative
Assists in providing information for grants/contract applications.
Participates in organization-wide fundraising events as assigned.
Participates in professional associations and community collaborative committees related to the program.
Personnel
Assists in hiring and recruiting team members.
Oversees job-specific orientation and training for newly hired team members.
Oversees annual training required for team members.
Team Management
Assist with recruiting, hiring, and overseeing the training and orientation of Managers and direct care team members.
Provide guidance, direction, and empowerment for Managers to elevate their levels of responsibility and performance.
Implement a professional development program to assist Managers in addressing employee experience and skill gaps.
Work with Managers to develop objective employee performance measurements across the Adult Day Services programs to ensure ongoing, consistent, high-quality evaluation and goal setting for all team members.
Work in collaboration with the Director of Quality and Compliance to maintain compliance, client intake, risk management, quality assurance, and safety for the Adult Day Service Programs.
Assist with funder audit preparations; be present on-site for audits.
Lead Plan of Correction development as required.
Finance
Assist in the preparation of an annual operating budget for each of the Adult Day Services Programs.
Oversee that monthly expenses for each Adult Day Services program remain within budget.
Assist with the applications for program funding that are completed accurately and submitted on a timely basis.
Train and assist Managers in completing required program funder reports.
Assist in rate development and negotiate rates with providers.
Program
Have primary responsibility for Participant intake, Assessment, and Planning.
Acts as a liaison with Area Agency on Aging, CareWell Services Southwest, Veterans Administration, Van Buren Community Mental Health, Alzheimer’s Association, Michigan Adult Day Services Association, TRIAD, and other groups as necessary.
Community Outreach
Maintain communication with and promote Manager participation in professional associations and community collaborative committees related to Adult Day Services.
Attend Caring Connection fundraising events and division-specific events as needed.
Facilitate presentations to community groups in collaboration with the Adult Day Services Managers and key personnel appointed by the Chief Strategy Officer.
Regulatory Compliance and Quality Assurance
Ensure that the Adult Day Services operations and activities adhere to applicable funding regulations, accreditation requirements, and internal policies and procedures.
Maintain knowledge of industry standards for Adult Day Services.
Prepare and present The Adult Day Services reports to Caring Connection Board of Directors.
Perform other duties as assigned.
Required Skills/Abilities:
Demonstrated leadership skills including strength in hiring, recruiting, managing, developing, coaching, and retaining individuals and teams.
Ability to complete multiple duties and tasks correctly and on time without being prompted.
Demonstrated problem-solving skills.
Proficient in using technology as a management reporting tool.
Knowledge of and the ability to adhere to a professional code of ethics as defined by Adult Foster Network, AFN.
Excellent verbal and written communication skills with exceptional attention to details.
Minimum Education and Experience:
Bachelor’s degree in Social Work, Human Services, Business Administration, or related area is preferred.
One (1) year of team management experience preferred or other equivalent experience.
Special Conditions of Employment:
Valid Driver’s License, a working motor vehicle, and proof of current vehicle insurance.
Undergo a background check with no recent felony convictions and no abuse/neglect convictions.
Pass a pre-employment Drug Screen.
Negative TB Assessment upon hire as required by Caring Connection.
Must have the ability to work a flexible schedule including some evenings, weekends, and holidays, as necessary.
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