Housekeeper

3 months ago


Rapid City, United States The Rushmore Hotel Full time
Description

Do you love transforming spaces into spotlessly clean sanctuaries? We're hiring a professional housekeeper to help us ensure our hotel guests have a wonderful stay with us. You'll perform basic cleaning duties like making beds, washing sheets, mopping, dusting, and ironing; you'll also restock supplies and make sure restrooms and common areas are clean and orderly. Job seekers should be personable, organized, and enjoy working on a team.

Responsibilities

•Clean and tidy all areas to the standard of cleanliness within time limits
•Deliver excellent customer service
•Create daily job lists and record all serviced rooms
•Maintain equipment in good condition
•Report on any shortages, damages, or security issues
•Handle reasonable guests complaints/requests and inform others when required
•Check stocking levels of all consumables
•Comply with health and safety regulations and act in line with company policies and licensing laws
•Ensure guest rooms are clean and tidy according to our hotel's standards before guests arrive
•Maintain common spaces including the hotel lobby, corridors, and public restrooms
•Vacuum, mop, make beds, dust and polish furniture, stock rooms with toiletries, and do laundry as needed
•Answer general questions from guests
•Document rooms cleaned, and report lost and found items and any damage or repairs needed

Qualifications

•Proven working experience in relevant field
•Ability to work independently and remain motivated
•Helpful with customer service orientation
•Prioritization and time management skills
•Professionalism along with speed and attention to detail
•Knowledge of the English language
•Must have graduated high school or received an equivalent certification
•Good understanding of cleaning techniques and products
•1+ years as a professional housekeeper or similar position
•Impeccable work ethic and excellent organizational, time management, and communication skills
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