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Housekeeping Houseman

5 months ago

Tucson, United States Embassy Suites Tucson Paloma Village Full time
Description

Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also support housekeeping by delivering items requested by guests such as amenities, rollaway beds, cribs, and bedding to guest rooms, and completing any special projects assigned by housekeeping managers. You should have at least one year of experience as a housekeeper or houseperson. Please apply now if you have excellent people skills and are looking for a new challenge

Responsibilities

•Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens
•Retrieve clean linens from housekeeping storage facilities and distribute them to each floor
•Begin each shift by visiting assigned floors and collect trash, dirty linen, and other materials as instructed by management
•Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests
•Assure a clean environment in the guest rooms, corridors, lobby, and other work areas

Qualifications

•Proven customer service experience with a strong guest-focused mentality
•Solid work ethic and excellent organizational, time management, and communication skills
•Must have graduated high school or received an equivalent certification (GED)
•Experience with a variety of cleaning products and techniques
•Must have 1 or more years experience as a houseperson, housekeeper, or similar position in hospitality field