Fraud Analyst

1 month ago

Houston, United States Intelogix Corporation Full time

Overview:

InteLogix is seeking a Fraud Analyst working remotely in the state of Texas to join our organization. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate will have excellent communication skills, problem solving abilities and a customer-focused mindset.

Who we are:

At InteLogix, we know that with the right support, people and clients have the power to progress in incredible ways. For over 65 years, InteLogix has been trusted by a diverse portfolio of clients to provide a full suite of contact center solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation.

Whats the role about?

If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you

In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.

  • Are you energetic, enthusiastic with an engaging personality?
  • Are you driven to deliver effective results while providing excellent customer service?
  • Do you have extraordinary communication skills?

Whats in it for YOU?

  • Paid Training
  • Medical, Dental, and Vision Insurance
  • Paid Time Off
  • Employee Discounts
  • Full-time, non-seasonal
  • Career Advancement
  • Ability to work remotely
  • Early access to earned wages via PayActiv
    • Access up to 50% of earned wages (capped at $500 per pay period)
Responsibilities:
  • Analyze network traffic and orders to assess risk and mitigate fraud
  • Handle inbound calls regarding suspected fraud traffic, identify theft and credits
  • Make outgoing calls to follow-up on fraud orders and secure equipment
  • Review traffic patterns and orders for fraudulent activity
  • Create cases for customers and update order information related to fraud
  • Work on alarming cases from various fraud queues
  • Operate in a fast-paced environment requiring timely data analysis and decision making
  • Utilize system tools to close cases and prevent fraud loss
  • Manage multiple systems and fraud queues simultaneously
  • Manage high-volume worklaod to effectively mitgate fraud


Qualifications:

What We Look for in a Candidate:

  • Must provide your own computer monitor, remaining equipment will be provided
  • Must be 18 years of age or older
  • High School Diploma or equivalent
  • Must have dedicated work space free of distraction
  • Excellent communication skills
  • Must have high-speed internet and ability to direct plug into ethernet portal
  • Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions
  • Possess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone
  • Superb attendance, so you can be there when our customers need us
  • Schedule flexibility and ability to work within hours of operation, 7 days a week between 8 a.m. and 12:30 a.m.

All job offers are contingent upon completion of drug screen and background check.

  • Fraud Analyst

    1 week ago

    Houston, Texas, United States GC Services Full time

    Inte. Logix is seeking a Fraud Analyst working remotely in the state of Texas to join our organization. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience Fraud, Analyst, Customer Experience, Remote, Technology

  • Fraud Analyst

    2 months ago

    Houston, United States Allegiance Bank Full time

    Provide critical support to the Fraud team. Responsibilities are focused around protecting the Bank from various forms of risk and fraud by reviewing and analyzing customer transactions and accounts for suspicious activities. Conduct due diligence, p Fraud, Payment Processing, Analyst, Monitoring, Customer Service, Technology, Transaction

  • Fraud & Loss Prevention Analyst I

    3 weeks ago

    Houston, United States Sunflower Bank NA Full time

    **Sunflower Bank, N.A**. is looking for a qualified, motivated individual for the role of **Fraud & Loss Prevention Analyst I **in** Houston, TX.** The primary responsibility of this role is to conduct thorough investigations into several types of fraud, including ACH, wire, check, Zelle, and debit/credit card fraud. The Fraud & Loss Prevention Analyst I is...

  • Fraud & Loss Prevention Analyst Iii

    3 weeks ago

    Houston, United States Sunflower Bank NA Full time

    **Sunflower Bank, N.A.** is looking for an energetic, highly motivated individual to fill the position of a full-time **Fraud & Loss Prevention Analyst III**! The primary responsibility of this role is to conduct thorough investigations into several types of fraud, including ACH, wire, check, Zelle, and debit/credit card fraud. The Fraud & Loss Prevention...

  • Fraud & Loss Prevention Analyst I

    2 weeks ago

    Houston, United States Sunflower Bank Full time

    Description Sunflower Bank, N.A . is looking for a qualified, motivated individual for the role of Fraud & Loss Prevention Analyst I in Houston, TX. The primary responsibility of this role is to conduct thorough investigations into several types of fraud, including ACH, wire, check, Zelle, and debit/credit card fraud. The Fraud & Loss Prevention...

  • Fraud & Loss Prevention Analyst I

    4 weeks ago

    Houston, United States Sunflower Bank, N.A. Full time

    Sunflower Bank, N.A. is looking for a qualified, motivated individual for the role of Fraud & Loss Prevention Analyst I in Houston, TX. The primary responsibility of this role is to conduct thorough investigations into several types of fraud, including ACH, wire, check, Zelle, and debit/credit card fraud. The Fraud & Loss Prevention Analyst I is responsible...

  • Fraud & Loss Prevention Analyst I

    4 weeks ago

    Houston, United States Sunflower Bank, N.A. Full time

    Sunflower Bank, N.A. is looking for a qualified, motivated individual for the role of Fraud & Loss Prevention Analyst I in Houston, TX. The primary responsibility of this role is to conduct thorough investigations into several types of fraud, including ACH, wire, check, Zelle, and debit/credit card fraud. The Fraud & Loss Prevention Analyst I is responsible...

  • Fraud & Loss Prevention Analyst I

    2 weeks ago

    Houston, United States Sunflower Bank, N.A. Full time

    Sunflower Bank, N.A. is looking for a qualified, motivated individual for the role of Fraud & Loss Prevention Analyst I in Houston, TX. The primary responsibility of this role is to conduct thorough investigations into several types of fraud, including ACH, wire, check, Zelle, and debit/credit card fraud. The Fraud & Loss Prevention Analyst I is responsible...

  • Fraud & Loss Prevention Analyst I

    3 weeks ago

    Houston, United States Sunflower Bank NA Full time

    Job DescriptionJob DescriptionDescription:Sunflower Bank, N.A. is looking for a qualified, motivated individual for the role of Fraud & Loss Prevention Analyst I in Houston, TX. The primary responsibility of this role is to conduct thorough investigations into several types of fraud, including ACH, wire, check, Zelle, and debit/credit card fraud. The Fraud &...

  • Fraud & Loss Prevention Analyst I

    1 month ago

    Houston, United States Sunflower Bank NA Full time

    Job DescriptionJob DescriptionDescription:Sunflower Bank, N.A. is looking for a qualified, motivated individual for the role of Fraud & Loss Prevention Analyst I in Houston, TX. The primary responsibility of this role is to conduct thorough investigations into several types of fraud, including ACH, wire, check, Zelle, and debit/credit card fraud. The Fraud &...

  • Fraud Analyst

    1 week ago

    Houston, Texas, United States Allegiance Bank Full time

    Provide critical support to the Fraud team. Responsibilities are focused around protecting the Bank from various forms of risk and fraud by reviewing and analyzing customer transactions and accounts for suspicious activities. Conduct due diligence, perform searches and escalate potential fraudulent activity to account officer, Retail Manager or Loss...

  • Senior Risk

    1 month ago

    Houston, United States VeracityID Full time

    Job DescriptionJob DescriptionSalary: AboutVeracityID,Inc.VeracityID is a privately held company with staff and offices across the US and Europe. Our company provides fraud prevention, underwriting automation and risk analysis services to Property & Casualty insurance carriers through a native cloud application platform called idFusion. idFusion risk...

  • Senior Risk

    1 week ago

    Houston, United States VeracityID Full time

    Job DescriptionJob DescriptionSalary: AboutVeracityID,Inc.VeracityID is a privately held company with staff and offices across the US and Europe. Our company provides fraud prevention, underwriting automation and risk analysis services to Property & Casualty insurance carriers through a native cloud application platform called idFusion. idFusion risk...

  • Senior Risk

    3 weeks ago

    Houston, United States VeracityID Full time

    Job DescriptionJob DescriptionSalary: AboutVeracityID,Inc.VeracityID is a privately held company with staff and offices across the US and Europe. Our company provides fraud prevention, underwriting automation and risk analysis services to Property & Casualty insurance carriers through a native cloud application platform called idFusion. idFusion risk...

  • Financial Analyst

    3 weeks ago

    Houston, United States Occidental Petroleum Corporation Full time

    **Financial Analyst** - 00033545 Our greatest asset has been and will continue to be our people. We are looking for an experienced and motivated individual to fill the position of **Financial Reporting Analyst** based in **Houston, Texas.** - This position will be responsible for: - Reviewing and recording monthly journal entries. - Assist with the monthly...

  • Treasury Analyst

    1 week ago

    Houston, United States Sunnova Energy International, Inc. Full time

    **The Treasury Analyst Position** Sunnova Energy is searching for a Treasury Analyst to execute treasury strategy which establishes and drives efficient and comprehensive results for accurate cash positions, forecasts, comprehensive analysis on and debt or borrowing needs. This position develops, monitors, and recommends banking and investment strategies...

  • Treasury Analyst

    2 weeks ago

    Houston, United States Sunnova Energy International, Inc. Full time

    **Brief Description of Sunnova** Sunnova (NYSE: NOVA) is an industry-leading adaptive energy services company focused on making clean energy more accessible, reliable, and affordable for homeowners and businesses. At Sunnova, we embrace diverse perspectives, vibrant creativity and forward-thinkers who share our zeal for a sustainable future. A career with...

  • KYC Analyst

    2 months ago

    Houston, United States Mercuria Full time

    Mercuria Energy America is looking for a KYC Analyst to primarily assist in documentation reviews for new customer accounts, to evaluate high-risk accounts, and analyse new customer processes and policies. The KYC Analyst will also be involved in anti-money laundering (AML) processes and procedures. This role facilitates a global KYC and compliance function...

  • Data Analyst

    5 days ago

    Houston, United States Occidental Petroleum Corporation Full time

    **Data Analyst** - 00033482 - Occidental strives to attract and retain talented employees by investing in their professional development and providing rewarding opportunities for personal growth. Our goal is to meet the highest employer standards by ensuring the health and safety of our employees, protecting the environment, and positively impacting our...

  • Risk Operations Analyst

    3 weeks ago

    Houston, United States Bill.com Full time

    **Do the best work of your career as a champion for small and mid-size businesses.** BILL is a leader in financial automation software for small and midsize businesses (SMBs). As a champion of SMBs, we are dedicated to automating the future of finance so businesses can thrive. Hundreds of thousands of businesses trust BILL solutions to manage financial...