Dynamics 365 CRM Technical Architect

4 weeks ago

Phoenix, United States Data Controller, VE Ltd Full time

VE3 is a technology and business consultancyfocused on delivering end-to-end technology solutions and products. We havesuccessfully serviced enterprises across multiple markets, including the publicand private sectors. Our services span all aspects of business, providing aholistic approach to managing an organization. We are committed to providingtechnical innovations and tools that empower organizations with criticalinformation to facilitate decision-making that results in businesstransformation through cost savings and increased operational efficiency. Ourcommitment to quality is adopted throughout the organization and sets thefoundation for delivering our full suite of capabilities.

Job Description

This is a remote position. Job Title: Dynamics 365 CRM Technical Architect

Overview:

The Dynamics 365 CRM Technical Lead / Architect is responsible for leading the design, development, and implementation of Dynamics 365 CRM solutions. This role requires strategic insight, deep technical expertise, and leadership to ensure CRM solutions align with business goals and deliver optimal performance.

Key Responsibilities:

Design and implement

Dynamics 365 CRM solutions that align with the company's business objectives and processes.

Lead the technical design and architecture

of the CRM system, ensuring scalability, performance, and reliability.

Collaborate with stakeholders

across the organization to define business requirements and translate them into technical solutions.

Develop and maintain a roadmap

for the CRM system, including upgrades, enhancements, and new feature implementations.

Ensure the security, integrity, and compliance

of the CRM system with industry standards and regulatory requirements.

Manage the integration

of Dynamics 365 CRM with other enterprise systems and third-party applications.

Provide technical leadership and guidance

to the CRM team, including developers, analysts, and administrators.

Monitor system performance , identify bottlenecks, and implement optimizations to improve efficiency and user experience.

Stay current

with the latest Dynamics 365 CRM features, technologies, and best practices, and evaluate their applicability to the organization.

Qualifications:

Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.

Proven experience as a Dynamics 365 CRM Technical Architect or similar role, with a strong portfolio of successful CRM implementations.

Deep understanding of Dynamics 365 CRM modules, architecture, and data model.

Required Certifications:

MB-600:

Microsoft Dynamics 365 + Power Platform Solution Architect

MB-700:

Microsoft Dynamics 365: Finance and Operations Apps Solution Architect

Experience with CRM system implementation, customization, and integration.

Proficient in relevant programming languages and development tools.

Excellent problem-solving, analytical, and critical thinking skills.

Strong communication and collaboration skills.

Preferred Skills:

Experience leading large-scale CRM implementations.

Comprehensive knowledge of software integration and API management.

Familiarity with Agile or Scrum project management methodologies.

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