Quality Assurance Analyst

3 weeks ago

Des Moines, United States ARAG North America Full time

Purpose:

Are you passionate about software testing and have a strong background in QA in an Agile environment? Do you have expertise for developing and coordinating testing and data analysis to ensure timely delivery of high-quality software projects? Do you have SQL and Salesforce experience?

ARAG is hiring a Quality Assurance Analyst This person will champion software testing at ARAG by executing plans and identifying defects.

Essential Duties and Responsibilities:
  • Executes system tests, regression tests, and functional tests. Performs testing and retesting by working closely with application and data developers.
  • Identifies and facilitates issue resolution with functional and technical groups. Tests, tracks, and verifies defects in software.
  • Reviews, defines, and writes acceptance criteria for user stories ensuring each are testable. Links test cases in the supplied tool suite with user stories and test results.
  • Tests applications for validity of results, accuracy, reliability, and conformance to requirements.
  • Reads SQL queries to understand database to research testing data.
  • Participates in root cause analysis with scrum team. Helps with recreation steps and troubleshooting.
  • Executes well-structured test plans and test cases.
  • Provides estimates of work effort.
  • Monitors application performance after implementation to prevent reoccurrence of bugs by executing manual regression test plans.
  • Prioritizes test cases to include in regression, based on risk analysis.
  • Collaborates with peers to maintain consistent test methodology and documentation.
  • Provides input to the QA testing strategy for the teams software products.
  • Actively participates in QA and scrum team meetings. Communicates test progress and results.
  • Balances prioritizes and manages time with direction.
  • Serves as a positive role model by representing ARAG at its Best.
  • Tracks quality assurance metrics, like defect densities and open defect counts.
  • Other duties as assigned.


Qualifications:

Knowledge

  • Experience with full quality management lifecycle for application development.
  • Understanding of system, functional, performance, integration, and regression testing.
  • Experience testing web-based applications.
  • Experience with software like Rally, Jira, or Azure DevOps for defect and test case management.
  • Understanding of performance and automated testing approaches and tools.
  • Experience with SQL and understanding of relational databases.
  • Understanding of WCAG accessibility guidelines and how to test for them using tools like ARC, WAVE, and NVDA.

Skills

Required

  • Strong analytical abilities with strong attention to detail.
  • Strong interpersonal skills to foster teamwork, commitment, and cooperation. Must be able to work with a variety of individuals at all levels of the organization.
  • Ability to effectively manage workload, with guidance, across multiple project teams, prioritizing based on highest impact work.
  • Ability to effectively operate, multi-task, and remain positive in a fast-paced, ever-changing environment with aggressive deadlines.
  • Ability to take initiative and advocate for purposeful change and constant improvement that sets ARAG apart from the rest.
  • Ability to troubleshoot and resolve issues at a tactical level.
  • Excellent written and verbal communication skills.
  • Ability to think beyond what is and ask what could be?.
  • Willingness to maintain a fail fast, move forward mindset.
  • Availability to work during off peak work hours when necessary.

Preferred

  • Experience with Cucumber and behavior driven development of automated testing, including Gherkin.
  • Experience with Oracle.
  • Knowledge and experience testing in an AGILE environment.
  • Docker and Jenkins experience.
  • Experience using BrowserStack or a similar virtual instance technology in the automation framework.
  • Load and performance testing experience.
  • Experience testing in Salesforce.
  • Use of Visual Studio.
  • Experience using AppliTools for regression testing.
  • Mobile testing.

Education

  • Four-year college level education, or equivalent combination of education, experience and formal training in IT or a related field.

Experience

  • 3+ years of experience in QA Methodology, or related field, of which a minimum of 1 year must be in a QA role.

Certifications, Licenses, Associations, etc.

  • None required.

Physical

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

#LI-DNI

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