Client Care Coordinator
3 months ago
This is a full time 40 hour/week day shift position. Second shift hours from 1-9:30pm, rotating weekends.This Client Care Coordinator position is a new addition to our growing Internal Medicine and Emergency/Critical Care teams. In this role, you will work collaboratively with our clinical and service teams to ensure seamless delivery of excellent client service and patient care from the point of admission to the point of discharge. This impactful role provides daily opportunity to make a positive difference in the quality of life of our patients and clients. Ideal applicants will have at least 2 years experience in a hands on and/or client service role in a veterinary clinic or hospital, animal shelter/humane society, or other animal related field. Relative experience in a human medical position is also welcomed.THE POSITION:Our Client Care Coordinators are responsible for facilitating inpatient client care from patient admission to discharge. They serve as a life-line to clients during their pet's hospitalization - providing status updates and addressing questions/concerns to ensure the client is comforted and informed during their pet's care. This role works collaboratively with many hospital areas to manage patient care and assist the client in making the transition to home care after discharge from the hospital. This vital position relies on strong communication skills, as the Coordinator is a direct line of communication between the client and our Veterinarians and serves as a central resource for the client via multiple channels. Being both patient and client facing, this role is perfect for someone who wants to work with animals hands on but in a less technical role. Some Duties include:Meeting with clients at patient drop off and facilitate patient admission to the hospital and transporting the pet to their treatment areas.Following inpatient population for their service to provide patient status updates to their families via various channels including phone, email, textProviding photo updates and/or facilitating with in-person or video visiting with inpatients to their familiesCelebrating patient success and offering kindness in the face of patient challenges and loss, demonstrating comfort care to patients and clientsFacilitating communication between the doctor and client during their pet's inpatient care. Communications would include: Addressing client questions and soothing concerns, relaying pertinent information on status and polices, gaining permission from clients for diagnostics or procedures during hospitalization including the presentation of any additional financial estimatesFacilitating discharge of the patient, reuniting the pet with their family and guiding the client through the doctor's home care and medication instructionsWHO WE ARE:Angell, founded in 1915, is recognized internationally as a leader in animal medicine and has the reputation as one of the finest veterinary teaching hospitals in North America. Angell serves the greater Boston and scenic New England area as a primary care facility, a 24-hour emergency hospital, and as a tertiary referral center. Our Client Services Department is the hub of this busy hospital where, we will see approximately 90,000 animals this year.APPLICANT REQUIREMENTS:We are looking for applicants who:possess excellent verbal and written communication skills,have proven excellence in client service,have knowledge of principles and processes of animal handling/patient care and knowledge of common veterinary drugs,focus on operational/organizational excellence,demonstrates patience and empathy, strengths needed for this position.OUR BENEFITS:Our compensation package includes health, dental and life insurance, 403(b) retirement plan, tuition reimbursement, paid holidays, sick and vacation time, employee discounts for your pet health care and pet food needs, and free on site Boston parking
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Client Care Coordinator
1 month ago
Jamaica Plain, United States MSPCA-Angell Full timeJob Title: Client Care CoordinatorThis is a full-time position that requires excellent communication and interpersonal skills. As a Client Care Coordinator, you will be responsible for providing exceptional client service and ensuring seamless delivery of care to our patients and clients.Key Responsibilities:Facilitate client care from patient admission to...
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Client Care Coordinator
1 month ago
Jamaica Plain, United States MSPCA-Angell Full timeJob Title: Client Care CoordinatorWe are seeking a highly skilled and compassionate Client Care Coordinator to join our team at MSPCA-Angell. As a Client Care Coordinator, you will play a vital role in ensuring seamless delivery of excellent client service and patient care from admission to discharge.Key Responsibilities:Facilitate inpatient client care,...
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Client Care Coordinator
5 months ago
Jamaica Plain, United States MSPCA Angell Full timeThis is a full time 40 hour/week day shift position. Second shift hours from 1-9:30pm, rotating weekends. This Client Care Coordinator position is a new addition to our growing Internal Medicine and Emergency/Critical Care teams. In this role, you will work collaboratively with our clinical and service teams to ensure seamless delivery of excellent client...
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Client Care Coordinator
2 months ago
Jamaica Plain, United States MSPCA-Angell Full timeThis is a full time 40 hour/week day shift position. Second shift hours from 1-9:30pm, rotating weekends.Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.This Client Care Coordinator position is a new addition to our growing Internal Medicine and Emergency/Critical Care teams. In this role,...
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Client Care Coordinator
3 months ago
Jamaica Plain, United States MSPCA Angell Full timeThis is a full time 40 hour/week day shift position. Second shift hours from 12-8:30pm, Mon-Fri.This Client Care Coordinator position is a new addition to our growing Emergency/Critical Care team. In this role, you will work collaboratively with our clinical and service teams to ensure seamless delivery of excellent client service and patient care from the...
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Client Care Coordinator
2 months ago
Jamaica Plain, United States MSPCA-Angell Full timeThis is a full time 40 hour/week day shift position. Second shift hours from 12-8:30pm, Mon-Fri.Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.This Client Care Coordinator position is a new addition to our growing Emergency/Critical Care team. In this role, you will work...
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Client Care Coordinator
1 week ago
Jamaica, New York, United States HOMES FOR THE HOMELESS, INC Full timeJob DescriptionWe are seeking a highly skilled Client Care Coordinator to join our team at Homes for the Homeless, Inc. The ideal candidate will possess a master's degree in Social Work or Mental Health Counseling and be licensed in the state of New York. The Client Care Coordinator will play a pivotal role in providing mental health and related services for...
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Veterinary Care Coordinator
1 week ago
Jamaica Plain, Massachusetts, United States MSPCA-Angell Full timeJob SummaryWe are seeking a skilled Client Care Coordinator to join our team at MSPCA-Angell. As a key member of our Emergency/Critical Care team, you will play a vital role in ensuring seamless delivery of excellent client service and patient care.In this role, you will work collaboratively with our clinical and service teams to facilitate client care from...
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LTSS Care Coordinator
4 weeks ago
Jamaica Plain, United States JRI Inc Full timeDo you want to work for an agency that cares about clients and staff?Do you want to work for an agency that has been voted a TOP PLACE TO WORK for 9 years in a row!Do you want to use your skills to help others? If you said yes to this, we at JRI are looking for you!!JUSTICE RESOURCE INSTITUTE (JRI) seeks a detailed oriented LTSS Care Coordinator for the...
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LTSS Care Coordinator
1 month ago
Jamaica Plain, United States JRI Inc Full timeDo you want to work for an agency that cares about clients and staff?Do you want to work for an agency that has been voted a TOP PLACE TO WORK for 9 years in a row!Do you want to use your skills to help others? If you said yes to this, we at JRI are looking for you!! JUSTICE RESOURCE INSTITUTE (JRI) seeks a detailed oriented LTSS Care Coordinator for the...
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Care Coordinator/ Lead Caregiver
2 weeks ago
Jamaica Plain, United States Home Helpers Full timeBenefits: Mileage Reimbursement Opportunity for advancement Training & development Overview Home Helpers Home Care of South Boston is seeking a dedicated Care Coordinator/Lead Caregiver to join our team. The Care Coordinator/Lead Caregiver will play a crucial role in supporting the coordination of client care, caregivers and ensuring smooth operations. BE...
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Care Coordination Supervisor
58 minutes ago
Jamaica, United States True Care NY Full time $26 - $28Company Overview: Empowering Health, Enriching Lives: True Care’s Enduring MissionAt True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized care that empowers health and enriches lives.Every...
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Client Intake Coordinator
2 months ago
Jamaica, New York, United States HOMES FOR THE HOMELESS, INC Full timePosition OverviewCLIENT INTAKE COORDINATORWe are seeking a dedicated and skilled Client Intake Coordinator to support our mission at Homes for the Homeless (HFH). This role is essential in our Families with Children facility, where you will be instrumental in providing immediate assistance to families facing crises. The ideal candidate will demonstrate a...
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Client Care Coordinator
3 days ago
Jamaica Plain, MA, United States MSPCA-Angell Full timeThis is a full time 40 hour/week day shift position. Second shift hours from 12-8:30pm, Mon-Fri.Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.This Client Care Coordinator position is a new addition to our growing Emergency/Critical Care team. In this role, you will work...
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Client Care Specialist
2 months ago
Jamaica Plain, United States MSPCA Angell Full timeThis is a full time position 40 hours a week; 4 ten hour days, Day and Evening Shift AvailableDo you have a passion for customer service and happen to love animals? If you have experience as a receptionist or in customer service, you may be interested in our position with MSPCA-Angell as a Client Care Specialist. Our Client Care Specialist plays an integral...
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RN Case Manager
5 days ago
Jamaica Plain, Massachusetts, United States Della Infotech Full timeJob Title: RN Case ManagerJob Summary:Della Infotech is seeking a skilled RN Case Manager to join our team. As a Case Manager, you will be responsible for providing direction and leadership for patient progression and care coordination.Key Responsibilities:Collaborate with internal and external disciplines to direct and coordinate patient care.Develop and...
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Respite/SKH Case Manager
2 weeks ago
Jamaica Plain, Massachusetts, United States Boston Health Care for the Homeless Program Full timeJob Summary:The Case Manager coordinates effective discharge planning and addresses patients' social service needs. This includes conducting a biopsychosocial assessment within 24 hours of admission to evaluate each patient's needs. The role also involves assisting with obtaining identification, arranging transportation, and connecting patients to community...
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Clinical Leadership Coordinator
6 days ago
Jamaica Plain, Massachusetts, United States Della Infotech Full timeDella Infotech seeks a skilled Clinical Leadership Coordinator to provide direction and leadership for patient progression and care coordination.In collaboration with other internal and external disciplines, the Clinical Leadership Coordinator directs and coordinates the care of patients from admission to transfer or discharge with the goal of cost-effective...
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Care Coordinator
1 month ago
Jamaica, New York, United States Bowery Residents Committee Full timeJob SummaryWe are seeking a highly skilled and compassionate Independent Living Specialist to join our team at the Bowery Residents Committee. In this critical role, you will provide essential support services to individuals in need, empowering them to achieve independence and stability.Key ResponsibilitiesConduct thorough intake and assessment processes to...
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Resident Care Nurse
1 week ago
Jamaica Plain, Massachusetts, United States Rogerson Communities Full timeJob SummaryWe are seeking a highly skilled and compassionate Resident Care Nurse to join our team at Rogerson Communities. As a key member of our nursing staff, you will be responsible for providing high-quality care to our residents, working collaboratively with our Lead Care Nurse to evaluate, train, and supervise direct care staff.Key...
