Current jobs related to IT SUPPORT SPECIALIST - Maryville - First Horizon Foundation
-
IT Support Specialist
4 weeks ago
Maryville, Tennessee, United States Blount Memorial Hospital Full timeIT SUPPORT SPECIALIST JOB SUMMARY Deliver tier two technical assistance to end users, oversee the technical framework of the department, and contribute to various technical initiatives. IT SUPPORT SPECIALIST JOB SPECIFICATIONS Education and/or experience: An associate's degree in a relevant technical discipline along with a minimum of two years of experience...
-
IT Support Specialist Senior
4 days ago
Maryville, Tennessee, United States edgecomputingassociation Full timeJob Title: IT Support Specialist SeniorJoin the Technology Operations Center (TOC) team as an IT Support Specialist Senior, where you will play a critical role in monitoring, troubleshooting, and maintaining technology systems across the FirstHorizon Bank enterprise.Key Responsibilities:Monitor and analyze system issues, responding promptly to ensure minimal...
-
IT Support Specialist Senior
5 days ago
Maryville, Tennessee, United States First Horizon Foundation Full timeJob Title: IT Support Specialist SeniorJoin First Horizon Foundation as an IT Support Specialist Senior and be part of our Technology Operations Center (TOC) team. The TOC is an internal IT department responsible for monitoring, troubleshooting, and maintaining technology systems across the enterprise.Key Responsibilities:Monitor and analyze system issues,...
-
IT Support Specialist Senior
7 days ago
Maryville, Tennessee, United States edgecomputingassociation Full timeJob SummaryWe are seeking a highly motivated and experienced IT Support Specialist Senior to join our Technology Operations Center (TOC) team. The TOC is an internal IT department responsible for monitoring, troubleshooting, and maintaining technology systems across our enterprise.Key ResponsibilitiesMonitor and analyze system issues, responding promptly to...
-
IT Support Specialist Senior
2 days ago
Maryville, Tennessee, United States edgecomputingassociation Full timeJob SummaryWe are seeking a highly motivated and experienced IT Support Specialist Senior to join our Technology Operations Center (TOC) team. As a key member of our team, you will be responsible for monitoring, analyzing, and responding to system issues in support of mainframe, distributed, and network systems.Key ResponsibilitiesMonitor and analyze system...
-
Administrative Support Specialist
4 weeks ago
Maryville, Tennessee, United States Bowen Door Service Full timeJob OverviewPosition SummaryThe Administrative Support Specialist plays a crucial role in providing diverse clerical and organizational assistance for a commercial door service provider. This position is guided by the directives of the Office Manager, Operations Manager, and company Owners.Educational Background:High School DiplomaExperience:1-2 years in a...
-
Client Care Specialist
1 week ago
Maryville, Illinois, United States Chestnut Health Systems Full timeJob SummaryChestnut Health Systems is seeking a part-time Client Care Specialist to join our team in Maryville, IL. As a Client Care Specialist, you will play a vital role in facilitating self-directed recovery and providing consumer-driven services to our clients.Key ResponsibilitiesProvide support and guidance to clients in their recovery journeyModel...
-
Administrative Support Specialist
4 weeks ago
Maryville, Tennessee, United States Blount County Full timePOSITION OVERVIEW The Administrative Support Specialist operates under direct supervision to execute a range of clerical and administrative tasks. This role involves managing a significant volume of incoming calls, providing assistance to the public and legal representatives at the service counter, and processing legal documents. Responsibilities include...
-
Behavioral Support Specialist
7 days ago
Maryville, Tennessee, United States Community Options Full timeJob Title: Registered Behavior TechnicianCommunity Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are seeking a Full-Time Registered Behavior Technician to help effectively support individuals with intellectual and developmental disabilities in a supportive environment.About the Role:Provide...
-
Caregiver - Support Specialist
2 weeks ago
Maryville, Tennessee, United States Sevita Full timeAbout SevitaSevita is a leading provider of home and community-based specialized health care. Our mission is to provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.Job SummaryWe are seeking a compassionate and patient Caregiver to...
-
Senior Support Specialist
3 days ago
Maryville, Tennessee, United States Community Options Full timeAbout the RoleCommunity Options is seeking a Senior Direct Support Professional to join our team in Maryville, TN. As a Senior DSP, you will provide person-centered care to individuals with intellectual and developmental disabilities, supporting their daily routines, health, and well-being.ResponsibilitiesProvide direct care to individuals with intellectual...
-
Senior Support Specialist
1 week ago
Maryville, Tennessee, United States Community Options Full timeAbout the RoleCommunity Options is seeking a Senior Direct Support Professional to join our team in Maryville, TN. As a Senior DSP, you will provide person-centered care to individuals with intellectual and developmental disabilities, supporting their unique needs and goals.ResponsibilitiesDevelop and implement individualized support plans to promote...
-
Caregiver - Support Specialist
7 days ago
Maryville, Tennessee, United States Sevita Full timeAbout SevitaSevita is a leading provider of home and community-based specialized health care. Our mission is to empower individuals with intellectual and developmental disabilities to live full, more independent lives.Job SummaryWe are seeking a compassionate and patient Caregiver to join our team. As a Caregiver, you will play a vital role in supporting...
-
Executive Support Specialist
4 weeks ago
Maryville, Illinois, United States Allison Bash - State Farm Agent Full timePosition Overview: Executive AssistantWe are seeking a meticulous and service-oriented Executive Assistant to provide essential support to our agency. In this role, you will be instrumental in managing administrative responsibilities and fostering customer relationships, ensuring the smooth operation of our business.Key Responsibilities:Data Management:...
-
Caregiver - Support Specialist
2 weeks ago
Maryville, Tennessee, United States Sevita Full timeAbout SevitaSevita is a leading provider of home and community-based specialized health care. Our mission is to provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.Job SummaryWe are seeking a compassionate and patient Caregiver to...
-
Residential Support Specialist
4 weeks ago
Maryville, Tennessee, United States Community Options Full timeOpportunity for Family Caregiver RoleAre you dedicated to enhancing the lives of others? Do you have the qualities of empathy, dependability, and kindness? This is a distinctive opportunity to make a meaningful difference in someone's life by becoming a Family Caregiver Advocate. This position involves welcoming individuals with developmental and/or physical...
-
Executive Support Specialist
4 weeks ago
Maryville, Illinois, United States Allison Bash - State Farm Agent Full timePosition Overview: Executive AssistantWe are seeking a meticulous and customer-oriented individual to fill the role of Executive Assistant at Allison Bash - State Farm Agent. This position is essential in ensuring the smooth operation of our agency through effective administrative support and fostering strong customer relationships.Key...
-
Technical Support Specialist
3 weeks ago
Maryville, Tennessee, United States Clear Tai Chi Full timeWe are seeking a professional and responsible individual to join our team at Clear Tai Chi. As a small and tight-knit company, we value creativity and problem-solving skills.Key Responsibilities:Web development and maintenanceVideo content creation and editingSocial media management and content creationCustomer account management and supportSmall-niche sales...
-
Truck Support Specialist
3 weeks ago
Maryville, Tennessee, United States Tindells, Inc. Full timeJob OverviewTindells, Inc. is a leading manufacturer of building products and innovative solutions. As a key member of our team, you will play a vital role in supporting our operations and ensuring the success of our customers.Key Responsibilities:Assist customers with material pickup and deliveryUnload and replace returned merchandise in stockOperate a...
-
Culinary Support Specialist
3 weeks ago
Maryville, Tennessee, United States Clayton Lodge Full timeCOMPANY OVERVIEWThe Lodge at Clayton Homes serves as a premier hospitality center dedicated to company executives and employees, providing venues for meetings, training, and events. Our team is committed to delivering an exceptional experience in a serene mountain retreat, featuring comfortable accommodations, outstanding dining, cutting-edge technology, and...
IT SUPPORT SPECIALIST
3 months ago
** IT SUPPORT SPECIALIST - 1st SHIFT**
**Job Category****:** Information Technology **Requisition Number****:** ITSUP005360 Showing 1 location **Job Details**
**Description**
The Technology Specialist serves as a team member supporting the Technology Operations Center (TOC). The TOC is an internal IT department chartered to monitor, troubleshoot, and maintain technology systems across the First Horizon Bank enterprise. This 24 X 7 environment will serve as the focal point for Data Center processing, related incident management, and reporting.
Under the general direction of a Technology Operations Supervisor, the Technology Operations Specialist will perform the essential job functions listed below:
Monitor, analyze, and respond to system issues following established procedures in support of mainframe, distributed, and network systems.
Provides accurate and complete description of the issue, inquiry, or service request in a call record or incident management ticket.
Routine follow-up on outstanding incident management tickets.
Ensures all assigned incidents are managed according to Service Level Agreements (SLAs).
Directs the response / resolution of system alarms and abends.
Follows prescribed incident management processes.
Participates in the design, development, and documentation of the knowledge base.
Collaborates with the Technical Assistance Center to facilitate proper incident management.
Assists with documentation on Data Center standards and procedures.
Assists in the coordination/support for Data Center upgrades and maintenance.
1-3 years related IT experience
1-2 years proven IT network, mainframe, or distributed systems technical experience
Excellent oral and written communication skills, as well as, attention to detail
Ability to manage high stress situations and be a highly motivated self-starter
Experience creating and implementing processes and procedures
Comfortable functioning in a hands-on environment
Technical ability /broad range of knowledge with some of the follow:
Network monitoring and reporting software
Mainframe and distributed systems hardware
Familiarity with operating systems including Unix, Windows, & z/OS
Batch scheduling and associated systems, as well as, Incident and ABEND resolution
Experience with any of the following considered a plus:
Mainframe and Distributed scheduling systems
Enterprise Monitoring systems
OneNote
HOURS:
**07:00AM-3:30PM rotating schedule /will include two weekends a month and of Federal holidays**
Overtime, weekend, and holiday hour availability required
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Experience**
**Licenses & Certifications**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
