Patient Account Representative
2 weeks ago
ESSENTIAL FUNCTIONS:
•Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.
•Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations.
•Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.
•Complete adjustment forms for any charity or administrative adjustments for approval.
•Complete promissory notes for patients that request payment arrangements.
•Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis.
•Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.
•Call and status outstanding claims with third party payors.
•Review claims issues and make corrections as needed and rebill.
•Utilize claims clearing house to review and correct claims. Resubmit electronically when available.
•Review explanation of benefits to ascertain that claim processed and paid correctly.
•Complete adjustment forms if any adjustments need to be made to an account and attach all supporting documentation.
•Manage daily productivity via patient accounting system and productivity reports. Needs to maintain an average of 30-40 accounts worked per day minimum.
•Prorate patient accounts and monitor that balance due is in the correct financial class.
•Report an overview of the week to the BOD and participate in AR meetings.
•Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.
•Assist financial counselors as needed.
•Alert Financial Counselors and Business Office Director of all benefit eligibility matters that suggest or challenge reimbursement.
OTHER FUNCTIONS:
•Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
•High school diploma or equivalent required.
•Three or more years' experience in related field required.
•Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.
•Three or more years' prior admissions and or collections experience in a hospital setting required.
•Psychiatric experience preferred.
-
Patient Service Representative
4 weeks ago
Chicago, United States VitalSkin Dermatology Full timeAs a **Patient Service Representative** at our **Millennium Park** dermatology practice, you will be responsible for providing superior patient experience / customer service, in addition to processing prior authorizations; scheduling patient appointments and completing on-demand eligibility checking; verifying appointment information; registering and...
-
Patient Service Representative
1 month ago
Chicago, United States VitalSkin Dermatology Full timeAs a **Patient Service Representative** (Medical Front Office Receptionist) at our Millennium Park / downtown Chicago dermatology practice, you will be responsible for providing superior patient experience / customer service, in addition to processing prior authorizations; scheduling patient appointments and completing on-demand eligibility checking;...
-
Patient Service Representative
2 weeks ago
Chicago, United States VitalSkin Dermatology Full timeAs a Patient Service Representative, at our Bucktown dermatology practice, youwill be responsible for providing superior patient experience / customer service, in addition to processing prior authorizations; scheduling patient appointments and completing on-demand eligibility checking; verifying appointment information; registering and creating records for...
-
Patient Service Representative
2 weeks ago
Chicago, United States VitalSkin Dermatology Full timeAs a Patient Service Representative, at our Bucktown dermatology practice, youwill be responsible for providing superior patient experience / customer service, in addition to processing prior authorizations; scheduling patient appointments and completing on-demand eligibility checking; verifying appointment information; registering and creating records for...
-
Patient Service Representative
3 weeks ago
Chicago, United States VitalSkin Dermatology Full timeJob Description Job Description As a Patient Service Representative , at our Bucktown dermatology practice, you will be responsible for providing superior patient experience / customer service, in addition to processing prior authorizations; scheduling patient appointments and completing on-demand eligibility checking; verifying appointment information;...
-
Patient Service Representative
3 weeks ago
Chicago, United States VitalSkin Dermatology Full timeJob DescriptionJob DescriptionAs a Patient Service Representative, at our Bucktown dermatology practice, you will be responsible for providing superior patient experience / customer service, in addition to processing prior authorizations; scheduling patient appointments and completing on-demand eligibility checking; verifying appointment information;...
-
Patient Service Representative
3 weeks ago
Chicago, United States Vitalskinderm Full timeAs a Patient Service Representative , at our Bucktown dermatology practice, youwill be responsible for providing superior patient experience / customer service, in addition to processing prior authorizations; scheduling patient appointments and completing on-demand eligibility checking; verifying appointment information; registering and creating records for...
-
Patient Services Representative
1 month ago
Chicago, United States The Center for Sleep Medicine Full timeFull-time Patient Services Representative needed for fast paced medical offices in **Chicago,** IL. This position requires strong written and verbal communication skills, excellent phone manners, a high degree of organization, good computer skills, and the ability to multi-task, prioritize, and work in a team environment. Tasks include front desk coverage,...
-
Patient Service Representative I
2 weeks ago
Chicago, United States metalsdaily.com Full time**Patient Service Representative I** ** Chicago, IL 4 days ago Be among the first 25 applicants** ** Welcome back** Sign in to save **Patient Service Representative I** at **Ann & Robert H. Lurie Children's Hospital of Chicago**. (Please refer to the General Summary section of the Job Description.) (Please refer to the Essential Job Functions section of...
-
Verizon Account Representative
3 weeks ago
Chicago, United States Chicago Sales Team Full timeWe are an innovative company that is transforming the marketing & sales industry. We were founded by dedicated people looking to push the envelope by using cost-effective marketing campaigns and sales strategies. Our goal is to provide the same marketing as the standard firm but at a fraction of the price. Our success and rapid growth have set new industry...
-
Accounts Receivable Representative
2 weeks ago
Chicago, United States Breakaway Consultants Full timeJob DescriptionJob DescriptionJoin Our Team as an Accounts Receivable Representative!Are you a finance professional with a keen eye for detail and a knack for fostering strong client relationships? We're looking for someone just like you to join our dynamic team as an Accounts Receivable Representative. In this role, you'll be instrumental in...
-
Patient Access Representative
3 days ago
Chicago, United States APR Consulting Full timeAPR Consulting, Inc. has been engaged to identify a Patient Access Representative Location: Chicago, IL 60612 Position: Patient Access Representative Pay Rate: $ 25.66/hr. Duration: 13 weeks Expected Shift: Night 5x8-Hour (11:00 PM - 07:30AM) Summary: Manages all clinical and non-clinical calls and performs clinic activities including routine and advanced...
-
Patient Service Representative
3 weeks ago
Chicago, United States Solve IT Strategies, Inc. Full timeJob Description Job Description Solve IT Strategies is looking for a Patient Service Representative for a leading health care organization. This role is located at Chicago, IL The Main Responsibilities of a person are: Enter patient demographic information Complete registration Verify insurance coverage Take incoming phone calls Answer patient...
-
Patient Service Representative
1 month ago
Chicago, United States Solve IT Strategies, Inc. Full timeJob DescriptionJob DescriptionSolve IT Strategies is looking for a Patient Service Representative for a leading health care organization. This role is located at Chicago, ILThe Main Responsibilities of a person are: Enter patient demographic informationComplete registrationVerify insurance coverageTake incoming phone callsAnswer patient questionsSchedule,...
-
Patient Service Representative
1 day ago
Chicago, United States Edward-Elmhurst Health Full timeA Brief Overview: Under general supervision and according to established policies and procedures, responsible for providing in-patient, out-patient, emergency room, immediate care and same day surgery patients with timely and accurate pre-registrations, registrations, order management, charge capture, cash collection functions and medical information...
-
Patient Access Representative
12 hours ago
Chicago, United States Louis A Weiss Memorial Medical Center, LLC Full timeWeiss Memorial Hospital has been serving Chicago’s North Side and surrounding communities providing excellent health care services for over 60 years. We are a 236-bed, Joint Commission-accredited facility providing a full range of health care services to meet the needs of our diverse community. We have grown to better serve our community to include more...
-
Patient Service Representative
4 days ago
Chicago, United States IndoMinds Solutions Full time**Title: Patient Service Representative** **Pay Rate: 17-20/hour** Must Have - 1 yr of customer service or office experience - Must be able to push/ pull up to 50 lbs. - Must have High School Diploma - EPIC **Job Type**: Contract **Experience**: - Customer service: 1 year (preferred) - Epic: 1 year (required) - Computer skills: 1 year...
-
Patient Service Representative
1 day ago
Chicago, Illinois, United States Northwestern Memorial Healthcare Full timeLocation Chicago, IllinoisBusiness Unit Northwestern Medical GroupJob REQID 138016Job Function Customer ServiceShift Day Job (1st)Benefits$10,000 Tuition Reimbursement per year ($5,700 part-time) $10,000 Student Loan Repayment ($5,000 part-time) $1,000 Professional Development per year ($500 part-time) $250 Wellbeing Fund per year($125 for part-time)...
-
Patient Service Representative
4 days ago
Chicago, Illinois, United States Northwestern Memorial Healthcare Full timeLocation Chicago, IllinoisBusiness Unit Northwestern Medical GroupJob REQID 137394Job Function Customer ServiceShift Day Job (1st)Benefits$10,000 Tuition Reimbursement per year ($5,700 part-time) $10,000 Student Loan Repayment ($5,000 part-time) $1,000 Professional Development per year ($500 part-time) $250 Wellbeing Fund per year($125 for part-time)...
-
Patient Access Representative
4 days ago
Chicago, United States Louis A Weiss Memorial Medical Center, LLC Full timeWeiss Memorial Hospital has been serving Chicago’s North Side and surrounding communities providing excellent health care services for over 60 years. We are a 236-bed, Joint Commission-accredited facility providing a full range of health care services to meet the needs of our diverse community. We have grown to better serve our community to include more...