RIGC Server
3 weeks ago
** RIGC Server - Seasonal**
**Job Category****:** Resort Operations **Requisition Number****:** SERVE03431 Showing 1 location **Job Details**
**Description**
This position will be responsible for taking food and beverage orders and ensuring the owners and guests are served in a courteous and timely manner. The position is responsible for also maintaining solid product knowledge, providing assistance and making suggestions to guests regarding product decisions
**ESSENTIAL DUTIES AND TASKS**
* Warmly welcome guests inform them of any specials and answer any questions. Take food and beverage orders, making recommendations, and upselling items.
* Accurately time and input food and beverage orders utilizing the POS computers. Prepare checks that itemize and total meal costs and sales taxes and present to guests; collect payment from customers and make change.
* Serve food and beverages to guests, checking back with them to ensure satisfaction and take actions necessary to provide for their needs or correct any problems with a sense of urgency.
* Pre-bus tables as necessary during service; removing any unused and/or dirty dishes, utensils, glasses, and trash, taking them to the kitchen for cleaning.
* Complete assorted pre-shift and post-shift side-work as assigned by the manager.
**EDUCATION and/or EXPERIENCE**
* Must have high school diploma or GED preferred
* Cash-handling experience preferred
* Customer service and/or food & beverage service required.
**CERTIFICATES, LICENSES, REGISTRATIONS**
* ServeSafe certified, TIPS certified, and/or other state alcohol commission required certification
**QUALIFICATIONS**
* Must be at least 18 years old
* Must have superior guest relations skills and the ability to answer guest inquiries
* Must have the ability to be trained on cash handling functions and comfort using POS computers for inputting transactions
* Must have demonstrated exceptional verbal and written communication skills in English
* Must have comprehensive menu knowledge with the ability to up-sell items
* Must be able to work in a high volume, high demand work environment
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