Retail Sales Specialist

1 week ago

Charlotte, United States FXI Full time
Retail Sales Specialist Job Locations US-NC ID 2024-3731 Category Sales Position Type Full-Time Overview

Building our Future Together.

FXI is a leading producer of foam innovation in the Bedding, Furniture, Industrial, Home & Office, Healthcare, and Transportation markets. We have made it our mission to provide tailored solutions that delight our customers and consumers. With our corporate headquarters, high-tech research and development facility, and multiple manufacturing locations in North America, FXI has built a culture of innovation and achievement that is recognized by customers, suppliers and peers. Our products include finished goods, sub-assemblies, services, and raw materials for OEMs, fabricators, and retailers. You will find FXI's foam innovations inside, around, and under yourself in countless applications. Everywhere foam goes, FXI's innovations lead the way Won't you join us?

Position SummaryThe Retail Sales Specialist (RSS) will be responsible for supporting established Specialty Retail accounts within an outlined territory. This position is primarily responsible for customer relationship building, product training, new store setups and working closely with the Strategic Account Manager to analyze floor competitiveness in order to identify growth opportunities. The ideal candidate will have some combination of brand or retail experience in the bedding industry, as well as, sales or customer success experience.

Responsibilities
  • Develop and maintain customer relationships
  • Provide consistent support of the customer's sales force and establish yourself, and FXI, as a primary partner/resource
  • Coordinate and conduct product training presentations
  • Track and report on sales performance
  • Work closely with the Strategic Account Manager to identify opportunities that align with FXI's growth strategy
  • Partner with FXI's Customer Service to support customer's warranty claims
  • Maintain product appearance and positioning within retail floors
  • Stay up to date on product knowledge and industry trends
  • Be a role model for the company's mission, vision and values
Qualifications
  • Associates Degree required or equivalent experience
  • Experience within the speciality furniture or bedding retail industry
  • Self-starter and goal-oriented
  • Excellent verbal and written communication skills
  • Comfortable presenting to large groups
  • Proficiency in Microsoft Office
  • Flexible scheduling, including some holiday weekends
  • Ability to travel up to 75% with occasional overnights
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