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Sales Associate

2 months ago

Palo Alto, United States Alo Moves Full time

Role Objective

The Sales Associate works to achieve store sales goals by setting the standard of the Alo experiences & Brand Mission. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.

Key Job Responsibilities

Impacts the business and store environment in a positive manner aligning with store leadership and company goals.

Drive and exceed sales goals by leading Alo’s initiatives, while optimizing productivity and efficiency

Ensure engagement with customers and provide a friendly and easy to shop environment

Continue to build the client relationship daily with our customers

In partnership with the leadership team, Analyze reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities

Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.

Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor

Confidently introduces all facets of the Alo business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details

Leverages company tools, incentives, and strategies to support meeting store goal

Resolve client needs quickly & effectively ensuring customer satisfaction

Educates guests and staff on our product, community and culture

Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership

Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence

Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure

Support other areas of the business, including Sales and Cashier, as needed

Sales Associate Qualifications

Preferred 1+ years prior work experience in a client-centric, sales environment

Passion for customer service and delivering exceptional experiences

High energy, upbeat and enthusiastic with the ability to integrate fun and work

Self-motivated with a desire to achieve results and excel individually, and as a team

Fosters genuine connection through empathy, compassion, integrity and building trusting relationships

Sales Associate Schedule

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 -

40 hours

. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) throughthe end of the holiday season (the 1st week of January).

As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

JUST SOME OF THE PERKS

Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors

Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)

401K with company matching (Full-Time Employees)

Monthly Store Incentives

Clothing Allowance

Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges from $18.00 - $20.00/ hour in Palo Alto, CA. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Talkspace, and AloMoves.

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