Home Care Scheduler

3 weeks ago

Southfield, United States PACESEMI Full time

** Home Care Scheduler - (Part-Time, Weekends)**

**Job Category****:** Day Health Center **Requisition Number****:** HOMEC002122 Showing 1 location **Job Details**

**Description**

**HOME CARE SCHEDULER**

Under the direction of the PACE SE MI Center Manager; the Home Care Scheduler is responsible for assuring that high quality care is provided to participants in their homes, through a variety of measures. As a member of the IDT the HC Scheduler shares relevant information pertaining to the care delivered in the home, any area of concern, including customer service concerns. The HC Scheduler effectively guides the Home Care Aids (HCA) in the coordinated delivery of care to participants. The HC Scheduler is responsible for developing and implementing the home care assistants schedule for timely, effective delivery of care to participants in their home. The scheduler conducts regular review of the nursing assistant documentation records and assures that all care is provided according to the patient- centered, coordinated care plan.

**SPECIFIC DUTIES AND FUNCTIONS:**

* Monitors and directs home care staff members in the performance of all duties.

* Collaborates with the home care staff as well as all members of the Interdisciplinary Team in implementing the participant's plan of care.

* As a member of the IDT updates the team on requests for home care services.

* Re-enforces PACE SEMI policies and procedures in the provision of care with all home care staff members.

* Reports and follows up appropriately with any unusual occurrence according to PACE SEMI policy.

* Reports and follows up on participant concerns appropriately and in a timely fashion, according to PACE SEMI policy.

* Develops and maintains schedule for home care assistants to achieve minimum productivity standards.

* Maintains home care assistant productivity through tracking of submitted paperwork, and schedules work accordingly.

* Communicates problem trends to staff members as they occur and holds staff accountable for weekly productivity.

* Provides ongoing communication and guidance for home care assistant field staff when problems arise.

* Advocates to others on behalf of the participant, and demonstrates accountability in resolving participant concerns or issues.

* Understands, promotes, complies with the Participant Bill of Rights; works toward achieving high levels of participant satisfaction.

* Participation in quality assurance activities to help identify opportunities for improvement with focus on participant care and safety.

* Participation in various committees and workgroups within PACE SEMI as assigned by the Center Manager.

**KNOWLEDGE, SKILLS AND ABILITIES:**

* Takes and active role in self-development through continuing education, utilizing resources within the health care system or elsewhere.

* Previous supervisory experience preferred or demonstration of progressive leadership responsibility is required.

* The ability to establish and maintain interpersonal and interdepartmental relationships.

* Must have one (1) year of experience with a frail or elderly population.

* The ability to guide and monitor home care assistants in the delivery of care.

* Participates in and/or facilitates QA projects resulting from data results.

**Qualifications**

**Skills**

**Behaviors**

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**Motivations**

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**Education**

**Experience**

**Licenses & Certifications**

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