Store Customer Experience Coordinator/Whitman

2 weeks ago


Philadelphia, United States TD Bank Group Full time

We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop.

**Store Customer Experience Coordinator/Whitman (40hrs)**

351606BR

Retail Banking Customer Service

Philadelphia , PA March 1, 2022

**Company Overview**

**About TD Bank, Americas Most Convenient Bank** TD Bank, Americas Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit Find TD Bank on Facebook at and on Twitter at .

TD Bank, Americas Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol TD. To learn more, visit .

**Job Description**

The Store Customer Experience Coordinator provides legendary customer service in both Teller transactions and Platform Customer Service, while selling/cross-selling and referring TD Products to new and existing customers. The Store CEC recommends appropriate products and services related to spending and saving. The Store CEC completes teller transactions, services customers with non-complex platform needs, and opens new deposit accounts.

* Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store

* Conducts needs-based conversations and offers financial solutions to meet our Customers needs

* Makes quality referrals to appropriate partners

* Responsible for meeting individual performance metrics

* Responsible for making sound decisions and timely problem resolution

* Provides exceptional Customer Service by meeting all Customer demands as they relate to both teller and some platform activities

* Generally resolves problems independently, escalating more difficult issues to management

* Focuses on servicing the customer, on both the teller line and platform, with the added responsibility of simple product sales; Activities include but are not limited to: Teller transactions, Open/Close Personal Deposit Accounts, Debit Card/Credit Card Issues, Regulation E, Mobile and On-Line banking

* Drives referrals to store colleagues and partners to support the broader more complex financial needs of customers

* May train and act as a mentor to new Tellers

**Requirements**

* High school diploma or GED

* 1+ years related experience required

* Superior Customer Service skills

* Teller experience (Preferred)

* Strong organization skills to handle multiple tasks in a fast-paced environment

* Excellent communication skills with ability to be concise, clear and consistent

* Demonstrated effective problem-solving skills

* Demonstrated ability to schedule and prioritize work

* Demonstrated ability to work independently and within deadlines

* Sound judgment in decision making and problem solving

* Proficient in Microsoft Office

* Notary License (Preferred)

**Hours**

40

**Inclusiveness**

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**Share this job**

* Share by Mail



  • Philadelphia, United States TJX Companies Full time

    Opportunity: Contribute To The Growth Of Your Career. Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by Customer Experience, Coordinator, Customer Service, Experience, Leadership, Insurance


  • Philadelphia, United States Whitman, Requardt & Associates, LLP Full time

    Job DescriptionJob DescriptionAt Whitman, Requardt & Associates, LLP, we are "People Focused and Project Driven". We have been in business for more than 105 years and we are known for our quality work and quality employees. This is your chance to join our team - help us to design the infrastructure and buildings that improve the world!We are currently...


  • Philadelphia, United States ShopRite Full time

    ShopRite - ShopRite of Whitman Plaza [Grocery Clerk / Cart Attendant] As a Carts Clerk at ShopRite, you'll: Maintain a clean, neat, organized and safe work/shopping environment; Keep the floor clear of debris and spills; Greet all Customers and provide them with courteous service and assistance; Remove debris from carts; Collect empty shopping carts from...

  • Store Manager

    4 weeks ago


    Philadelphia, United States MCM WORLDWIDE Full time

    Looking for Store Manager to join our King of Prussia Mall location!The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. ...

  • Store Manager

    2 weeks ago


    Philadelphia, United States MCM WORLDWIDE Full time

    Looking for Store Manager to join our King of Prussia Mall location!The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. ...

  • Store Manager

    4 weeks ago


    Philadelphia, United States Salvation Army - ARC Full time

    Job DescriptionJob DescriptionWe are seeking a Store Manager (Philadelphia Area) to join our team! You will be responsible for overseeing and coordinating the activities of the retail sales team.Responsibilities:Supervise team of retail sales workersAdjust daily schedule for shift personnel to ensure optimal efficiencyTrain and evaluate employeesTrack...


  • Philadelphia, United States University City Science Center Full time

    Job DescriptionJob DescriptionDescription:POSITION SUMMARYWhen we have an event at the Science Center --whether it is for game-changing startups, disruptive industry leaders, groundbreaking academic partners, transformative community organizations, paradigm-shifting government agencies or all the above—it’s critical for us to provide a best-in-class...


  • Philadelphia, United States University City Science Center Full time

    Job DescriptionJob DescriptionDescription:POSITION SUMMARYWhen we have an event at the Science Center --whether it is for game-changing startups, disruptive industry leaders, groundbreaking academic partners, transformative community organizations, paradigm-shifting government agencies or all the above—it’s critical for us to provide a best-in-class...

  • Store Manager>

    3 weeks ago


    Philadelphia, United States Foot Locker Full time

    Foot Locker - [Retail Manager] As a Store Manager at Foot Locker, you'll: Coach and motivate your team to inspire top performance and an exceptional customer experience; Execute standards in recruiting, hiring, training, guest services, visual merchandising, and store operations; Execute plans to drive key performance indicators to maximize...


  • Philadelphia, United States Royal Farms Full time

    The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas of the store including food service, point of sale duties, customer service, general housekeeping, and other related functions. The CSA ensures an exceptional...


  • Philadelphia, United States The Peach Truck Full time

    Description Join The Peach Truck as a Customer Experience Specialist, where you'll play a critical role in providing exceptional service and fostering a positive environment for our customers. Your responsibilities will encompass various aspects of customer engagement, problem resolution, and promoting a customer-first culture. Other duties will include...


  • Philadelphia, United States TD Bank Full time

    Work Location: Philadelphia, Pennsylvania Hours: 40 Pay Details: $28.25 - $42.50 USD Line of Business: Personal & Commercial Banking **Job Description**: The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and operational objectives in a Store location. The role is focused on leading a team to grow and deepen...


  • Philadelphia, United States Browns Super Stores Inc. Full time

    Job DescriptionJob DescriptionJob Function:The Assistant Store Manager is accountable to the Store Manager and is responsible for directing and managing associates to protect company assets, maintain store conditions, maximize the store’s presentation, maximize sales and gross profits, foster strong customer relations, maintain effective employee...


  • Philadelphia, United States TD Bank Group Full time

    We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop. **Store Supervisor/19th & Market (Philadelphia) (40hrs)** 346872BR Retail Banking Customer Service Philadelphia , PA January 31, 2022 **Company Overview** **About TD Bank, Americas Most Convenient Bank** TD Bank,...


  • Philadelphia, United States Royal Farms Full time

    The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas of the store including food service, point of sale duties, customer service, general housekeeping, and other related functions. The CSA ensures an exceptional...

  • Store Sales Manager

    4 weeks ago


    Philadelphia, United States Aamco Transmissions Full time

    **Store Sales Manager** * Philadelphia, PA * Full Time * Julien Rene * Student (High School) A Sales Manager takes on many different roles as they manage the day-to-day operations including: generating sales, communicating with customers, building client relationships and managing the technical team. Position Responsibilities: * Perform a high volume...


  • Philadelphia, PA, 19117, Montgomery County, PA, United States Hertz Full time

    Wages $17.50 Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks and have good organizational skills Allowed to legally drive a vehicle Ability to work any schedule to include nights, weekends, and holidays based on the...


  • Philadelphia, United States myfurnituremecca Full time

    Fast growing furniture industry in Philadelphia is looking for **Sales Associate.** **Expectations & Responsibilities Sales Associate**: - Greeting and assisting customers on the sales floor, making customers feel taken care of their expectations and responding to **customer inquiries.**: - **Monitoring all office inquiries and report to the manger.**: -...


  • Philadelphia, United States P.C. Richard & Son Full time

    This position is listed at the following store location Northeast Philly - 2420 Cottman Avenue The Cashier & Customer Service Associate position mainly focuses on various clerical duties and customer service working within our retail showroom office, Customer Service, Cashier, Associate, Service, Retail, Customer


  • Philadelphia, United States TJX Full time

    All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like wor Customer Service, Associate, Service, Customer Engagement, Support