Company Overview

Roush Honda is a 100% employee-owned company and Top-Rated Auto Dealership. When you step into our dealerships, you will understand why we're different. We strive to provide a sense of belonging within our family-like workplace culture. We offer great benefits, opportunities for advancement, community involvement, and we're closed on Sundays. We believe our growth and success comes from our employees having a stake in our Employee-Owned Company and provide an opportunity for the people who build the business to take it forward. We count on everyone to work together toward a common goal.When you work at Roush Honda, You Own It

Automotive Receptionist
Job Summary

This job requires a patient and a stable work style and consistency in dealing with a repetitive routine. The role demands a warm and cooperative, agreeable, and sympathetic listener who gets along with others and enjoys being helpful to them.
Automotive Receptionist Benefits

• Health Benefits including medical, dental & vision insurance
• Company-paid Short-Term Disability
• Company-paid Basic Life Insurance
• Long-term Disability
• Voluntary Life Insurance
• Paid Time Off
• Employee Stock Ownership Plan (ESOP)
• 401k
• Opportunity for advancement
• Employee Referral Program

Automotive Receptionist Qualifications

• Excellent phone, communication, and computer skills
• Strong work ethic and reliability
• Punctual and dependable
• Willing to assist others as needed and be a team player
• Professional appearance and demeanor

Automotive Receptionist Primary Responsibilities

• Greets customers as they enter the dealership and accompany the to the a appropriate department for a warm handoff.
• Answers phone calls, directing customers to the correct department in a friendly and efficient manner.
• Ensure that the customers are connected promptly and not left on hold for extended periods.
• Listen empathetically to customer concerns and direct them to the appropriate department manager
• Build rapport with team members in other departments to facilitate smooth communication and transfers.
• Scan documents for electronic storage and maintain organized records.
• Refresh waiting areas, attend to coffee bar, and restock items as needed.
• Performs other related duties as assigned

Additional Responsibilities

• Assist with cashier duties as needed, including processing payments, applying discounts, and balancing transactions at the end of the day.
• Support inventory management by stocking cars in the internal computer system, creating tags, assembling packets, and processing dealer trade paperwork.

Automotive Receptionist Requirements

• Must be able to work a full time schedule of Monday - Thursday 12pm-9pm and alternating Friday & Saturday 9a-6p
• High School Diploma or GED, preferred
• Proficiency with computers, calculators, copiers, scanners, and other standard office equipment
• Ability to sit for extended periods of time and escort clients to various departments
• Willingness to undergo a background check and drug screening

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