Houseman

3 months ago

Newport News, United States Holiday Inn Express and Suites Full time

The Houseman promotes a positive image of the property by cleaning and preparing public areas of the hotel while making guests feel comfortable in their environment.

ESSENTIAL FUNCTIONS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Cleans public areas including the lobby, lobby restrooms, banquet rooms, gymnasium, elevators, hallways, entries, stairwells, cart rooms, guest laundry, etc.
  • Empties trash containers.
  • Delivers items to guest rooms when requested.
  • Reports maintenance deficiencies to maintenance and/or the General Manager.
  • Stocks and maintains supply rooms, as needed.
  • Performs deep cleaning tasks and special projects, as needed.
  • Assists in cleaning guest rooms, as needed.
  • Assists maintenance, as needed.
  • Completes all brand specific training within the first 90 days of hire.
  • Responsible for achieving and exceeding the guest satisfaction score.
  • Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
  • Other duties as assigned*

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