Cocktail Server

2 weeks ago

Las Vegas, United States Sands Full time

**Cocktail Server**

**Apply for Job**

**Location:** Las Vegas, Nevada, US The primary responsibility of the Cocktail Server is to for provide all Hotel/Casino guests with unmatched guest service in every interaction.

All duties are to be performed in accordance with departmental and The Venetian Resorts policies, practices, and procedures.

****Essential Duties & Responsibilities:****

* Efficiently and accurately takes and delivers orders, possess excellent interpersonal service skills with a friendly and professional demeanor, manages multiple tasks and remain calm in very high paced and stressful environment and works well under pressure.

* Interacts with guests while taking drink orders; to include up-selling and delivering high quality drink orders to the guests in a timely manner.

* Must be familiar with both semi and modified beverage club service.

* Maintains assigned areas by keeping them clean and free of debris and tracks guests while they move about the Casino floor.

* Handles cash and credit transactions associated with beverage sales, accurately and efficiently; provides appropriate change to the guests.

* Knowledge and terminology of beer, wine, and spirits.

* Must be familiar with domestic and imported beers, different types of wine, brand name spirits, and garnishments.

* Provides accurate directions and information for guest inquires and is knowledgeable about all aspects of The Venetian and The Palazzo; to include services, features, attractions, promotions and special events.

* Provide a service or assistance to meet the needs of a guest, client or customer.

* Provides unmatched service to guests at all times. Proactively seeks guest service opportunities.

* Safety is an essential function of this job.

* Consistent and regular attendance is an essential function of this job.

* Performs other related duties as assigned.

****Additional Duties & Responsibilities:****

**Company Standards of Conduct**

All Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Companys standards, work requirements and rules of conduct.

****Additional Duties & Responsibilities:****

****Additional Duties & Responsibilities:****

****Minimum Qualifications:****

* 21+ years of age

* Proof of authorization/eligibility to work in the United States

* High school Diploma or equivalent.

* Ability to communicate clearly and effectively in English, both in spoken and written form.

* Must be able to obtain and maintain an Alcohol Awareness (TAM) card and Food handler's card (Health card) and any other certification or license, as required by law or policy.

* Minimum one (1) year cocktail service experience in a high volume cash handling setting required.

* Must possess superior customer service skills.

* Previous experience at a pool or nightclub preferred.

* Must possess brand and/or recipe knowledge and be familiar with customer ordering practices for beers, wines and spirits.

* Must possess knowledge of attractions/restaurants in the Las Vegas area and provided by The Venetian and The Palazzo.

* Must have the ability to speak and to listen in a public forum, basic math skills are required, and ability to handle cash and accurately make change.

* Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.

* Must be able to work varied shifts, including nights, weekends and holidays.

****Physical Requirements:****

Must be able to:

* Lift or carry a minimum of 25 pounds, unassisted, in the performance of specific tasks assigned.

* Physically access all areas of the property and drive areas with or without a reasonable accommodation.

* Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.

* Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.

* Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.

* Work in a fast-paced and busy environment.

* Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.

* Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods.

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