Food and Beverage Assistant Manager-OEM

1 month ago

Kennedy Space Center, United States Wyndham Hotels & Resorts Full time

** Food and Beverage Assistant Manager-OEM**

Location: Orlando, FL, US, 32819

Property Name: Wyndham Orlando Resort Req Id: 16286

Wyndham is now seeking a Food and Beverage Assistant Manager-OEM to join our team at the Wyndham Orlando Resort location in Orlando , Florida .

**Job Summary**

The Food and Beverage Assistant Manager-OEM is responsible for overseeing the service in the hotels food & beverage outlets. He/she is also responsible for assisting the director with training, motivating, and coaching the associates, and monitoring expenses and controlling labor costs.

**Education & Experience**

* At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 1 years of related experience; or a 2-year college degree and 1 or more years of related experience.

* Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.

**Physical Requirements**

* Long hours sometimes required.

* Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

* Must be able to work outdoors in hot and cold weather.

**General Requirements**

* Maintain a warm and friendly demeanor at all times.

* Must be able to effectively communicate both verbally and written, and approach all encounters with all level of associates and guests in an attentive, friendly, courteous and Count On Me service oriented manner.

* Must be effective at listening to, understanding, and clarifying concerns raised by associates and guests.

* Must be able to multitask and prioritize departmental functions to meet deadlines.

* Attend all hotel required meetings and trainings.

* Participate in M.O.D. coverage as required.

* Maintain regular attendance in compliance with Wyndham Hotels & Resorts Management Standards, as required by scheduling, which will vary according to the needs of the hotel.

* Maintain high standards of personal appearance and grooming, which include wearing nametags.

* Comply with Wyndham Hotels & Resorts Management Standards and regulations to encourage safe and efficient hotel operations.

* Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

* Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

* Must be able to maintain confidentiality of information.

* Perform other duties as requested by management.

**Fundamental Requirements**

* Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.

* Oversee all aspects of the daily operation of the outlet.

* Supervise outlet personnel.

* Respond to guest complaints in a timely manner.

* Work with other F&B managers and keep them informed of issues as they arise.

* Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.

* Assist in coordinating and monitoring all phases of Loss Prevention in the outlet.

* Prepare and submit required reports in a timely manner.

* Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans.

* Monitor quality of service in F&B outlet.

* Assist in menu planning and preparation.

* Ensure compliance with all local liquor laws, and health and sanitation regulations.

* Ensure compliance with SOPs in all outlets.

* Ensure compliance with requisition procedures.

* Be visible on the floor and assist staff as needed during each meal period.

* Conduct staff performance reviews in accordance with Wyndham standards.

* Ensure the training of employees on SOPs and technical job tasks.

* Be involved in and/or conduct departmental and hotel training (CARE, *One to One*), etc.

* Interview candidates for front-of-house F&B positions and follow standards for hiring approvals.

* Complete tip reporting.

* Understand, implement and monitor corporate promotions in outlet (if applicable), including buffet and three-meal concept standards.

* Ensure overall guest satisfaction.

**COMPANY OVERVIEW:**

Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfoliodistinguished by our leading economy and midscale brandsdelivers just that.

We are AmericInn by Wyndham, Baymont by Wyndham, Days Inn by Wyndham, Dazzler by Wyndham, Dolce Hotels and Resorts by Wyndham, Esplendor Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham, Howard Johnson by Wyndham, La Quinta Inns & Suites, Microtel by Wyndham, Ramada Encore by Wyndham, Ramada Worldwide by Wyndham, Super 8 by Wyndham, The Trademark Collection by Wyndham, Travelodge by Wyndham, TRYP by Wyndham, Wingate by Wyndham, Wyndham Garden, Wyndham Grand and Wyndham Hotels and Resorts.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

**Job Location:** Wyndham Orlando Resort , 8001 International Drive , Orlando , Florida 32819

**Employment Status:** Full-time

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