Night Auditor

2 weeks ago

Minneapolis, United States Plymouth Crowne Plaza Minneapolis West Full time
Job Summary:
I just completed a lengthy and arduous day of travel, perhaps a 500-mile drive on snow packed roads, or perhaps multiple airports, TSA screenings and an unfriendly rental car agency. Can you welcome me to your city and your hotel? Does this sound like you? Do you like to help people? Have you ever created memorable experiences for other people?

The 243-room full-service Crowne Plaza Minneapolis West, with nearly 40,000 square feet of meeting and event space, is located in the western Minneapolis suburb of Plymouth, MN, and we are seeking fun, sharp, creative and memorable brand ambassadors to serve as welcoming Guest Services Agents/Night Auditors.

Role and Responsibilities:

The Guest Services Agent provides that "great first impression" for our guests. Multi-tasking must come naturally to you. Greet guests upon arrival, process hotel check-in and check-out, assist guests with any questions or concerns during their hotel stay, answer busy phone lines, create and update reservations, and receive payments. Guest Services must be knowledgeable of hotel accommodations and services as well as the surrounding area attractions, act as main contact for guest inquiries and will maintain a good working relationship with other hotel departments to make sure all guest needs are met. The Night Auditor works the overnight welcome desk shift, and performs closing day functions while preparing the front office for the upcoming new day.

Essential Functions:
  • Completes the "night audit" efficiently and accurately.
  • Accurately logs all wake-up call requests.
  • Greet callers in a courteous and friendly manner.
  • Records all information accurately and completely for reservations.
  • Has a thorough understanding of rates.
  • Confirms guest reservations.
  • Performs all guests accounting functions according to hotel standards when posting transactions and balancing an audit.
  • Registers guests accurately and efficiently. In addition, establishes proper credit, according to hotel policy.
  • Processes check outs, listening and responding to guest positive and negative comments.
  • Accurately takes guest and office messages.
  • Record guest requests and problems. Reports work orders to maintenance.
  • Follows all emergency procedures as trained.
  • Posts room charges to guest accounts.
  • Processes guest charge vouchers and credit card vouchers.
  • Prepares a summary of cash, check, and credit card activities.
  • Summarizes results of operations for management.
  • Understands principles of auditing, balancing, and closing out accounts.
  • Skilled in operating computers and other front office equipment.
Qualifications:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills and abilities.

Education: High School Diploma or GED required.

Experience: Prior front desk experience, audit experience. OPERA.
  • General math knowledge.
  • Must be able to operate computer and other office equipment.
  • Must be reliable, dependable, and honest.
  • Good communication skills, both verbal and written with guests and employees.
Physical Requirements:
  • Requires standing for long periods of time while helping guests.
  • Requires sitting if permitted, then standing for long periods of time.
  • Requires walking back and forth while helping guests.
  • Requires bending down and picking up supplies. Must be able to lift 50 lbs. occasionally.

  • Night Auditor $20>

    1 month ago

    Minneapolis, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Fairfield Bloomington [Front Desk Agent / Reservations Agent] As a Night Auditor at Aimbridge Hospitality, you'll: Be responsible for the preparation and disposition of all Night Audit work; Initiate and complete the End of Day process; Run all reports as required for Food and Beverage audit; Complete the Night Audit checklist for...

  • Overnight Gallery Host

    1 month ago

    Minneapolis, United States Aimbridge Hospitality Full time

    The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11 pm-7 am). Primary responsibilities include: registering guests making rese Night Auditor, Auditor, Host, Gallery, Hospitality, Audit, Accounting

  • Overnight Gallery Host

    3 weeks ago

    Minneapolis, United States Aimbridge Hospitality Full time

    The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11 pm-7 am). Primary responsibilities include: registering guests making rese Night Auditor, Auditor, Host, Gallery, Hospitality, Audit, Accounting

  • Night Auditor

    3 days ago

    Minneapolis, United States Midas Hospitality Full time

    Job DescriptionJob DescriptionNight Auditor- Home2 Suites & Hampton: Brooklyn Park, MNMidas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.Start Your Journey with Midas Hospitality: Midas Hospitality is seeking...

  • Night Auditor

    4 weeks ago

    Minneapolis, Minnesota, United States InterContinental Minneapolis-St. Paul Airport Full time

    11pm-7am, need to have ability to flex days of work based on business needsAs Night Auditor, you willEnsure all aspects of hotel accounting for all areas of hotel operations are processed correctly and accurately recorded, protecting the brand and asset against liability and fraud.Audit, balance, post and report on front desk, rooms, and all food and...

  • Night Auditor

    3 weeks ago

    Minneapolis, Minnesota, United States InterContinental Minneapolis-St. Paul Airport Full time

    11pm-7am, need to have ability to flex days of work based on business needsAs Night Auditor, you willEnsure all aspects of hotel accounting for all areas of hotel operations are processed correctly and accurately recorded, protecting the brand and asset against liability and fraud.Audit, balance, post and report on front desk, rooms, and all food and...

  • Night Auditor

    4 weeks ago

    Minneapolis, United States Fairfield Inn & Suites Minneapolis NorthBlaine, Blaine, MN Full time

    Job DescriptionJob DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Audit for the Fairfield Inn & Suites Minneapolis North/Blaine in Blaine, MN.Night Auditor (Overnight Shift 11 PM-7 AM)Job Purpose:The Front Desk Night Auditor is often the first point of...

  • Night Auditor

    5 days ago

    Minneapolis, Minnesota, United States Sherman Associates Full time

    Job Description At Aloft Minneapolis, we're different by design From housekeeping to bartending and everything in between, we love our Talent to have vibrant style they're not afraid to show. Whether embracing the latest in music or our culture of innovation at Aloft we promote open thinking and open expression which only helps you anticipate your guests...

  • Night Auditor

    4 weeks ago

    Minneapolis, United States MCR Hotels Full time

    Night Auditor Chambers Hotel, 901 Hennepin Ave, Minneapolis, Minnesota, United States of America Req #6295 Wednesday, April 24, 2024 The Night Auditor at The Chambers Hotel is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). ESSENTIAL...

  • Night Auditor

    3 weeks ago

    Minneapolis, United States MCR Hotels Full time

    Night Auditor Chambers Hotel, 901 Hennepin Ave, Minneapolis, Minnesota, United States of America Req #6295 Wednesday, April 24, 2024 The Night Auditor at The Chambers Hotel is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). ESSENTIAL...

  • Night Auditor

    4 weeks ago

    Minneapolis, United States Sherman Associates Full time

    Job Description At Aloft Minneapolis, we're different by design! From housekeeping to bartending and everything in between, we love our Talent to have vibrant style they're not afraid to show. Whether embracing the latest in music or our culture of innovation at Aloft we promote open thinking and open expression which only helps you anticipate your guests...

  • Night Auditor

    4 weeks ago

    Minneapolis, United States Sherman Associates Full time

    Job Description At Aloft Minneapolis, we're different by design! From housekeeping to bartending and everything in between, we love our Talent to have vibrant style they're not afraid to show. Whether embracing the latest in music or our culture of innovation at Aloft we promote open thinking and open expression which only helps you anticipate your guests...

  • Night Auditor

    2 months ago

    Minneapolis, United States Aloft Downtown Minneapolis Full time

    Job DescriptionJob DescriptionAt Aloft Minneapolis, we're different by design! From housekeeping to bartending and everything in between, we love our Talent to have vibrant style they're not afraid to show. Whether embracing the latest in music or our culture of innovation at Aloft we promote open thinking and open expression which only helps you...

  • Night Auditor

    3 weeks ago

    Minneapolis, United States Sherman Associates Full time

    Job Description At Aloft Minneapolis, we're different by design! From housekeeping to bartending and everything in between, we love our Talent to have vibrant style they're not afraid to show. Whether embracing the latest in music or our culture of innovation at Aloft we promote open thinking and open expression which only helps you anticipate your guests...

  • Night Auditor

    3 weeks ago

    Minneapolis, United States Aloft Downtown Minneapolis Full time

    Job DescriptionJob DescriptionAt Aloft Minneapolis, we're different by design! From housekeeping to bartending and everything in between, we love our Talent to have vibrant style they're not afraid to show. Whether embracing the latest in music or our culture of innovation at Aloft we promote open thinking and open expression which only helps you...

  • Part-Time Night Auditor

    1 month ago

    Minneapolis, United States Delta Hotels by Marriott Minneapolis NE Full time

    Job DescriptionJob DescriptionThe Delta Hotels Minneapolis Northeast is seeking a Part-Time Night Auditor.The Night Auditor will attend to the needs of our guests to include, but not limited to check-in, check-out, reservations, cashiering and guest resolution. He/she will process daily transactional audits of the hotels financial data; balance guest and...

  • Part-Time Night Auditor

    3 weeks ago

    Minneapolis, United States Delta Hotels by Marriott Minneapolis NE Full time

    Job DescriptionJob DescriptionThe Delta Hotels Minneapolis Northeast is seeking a Part-Time Night Auditor.The Night Auditor will attend to the needs of our guests to include, but not limited to check-in, check-out, reservations, cashiering and guest resolution. He/she will process daily transactional audits of the hotels financial data; balance guest and...

  • Night Auditor

    4 weeks ago

    Minneapolis, United States MCR Hotels Full time

    The Night Auditor at The Chambers Hotel is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am).ESSENTIAL FUNCTIONS:Primary responsibilities include registering guests, making reservations, preparing daily reports, balancing transactions, and...

  • Night Auditor

    3 weeks ago

    Minneapolis, United States MCR Hotels Full time

    The Night Auditor at The Chambers Hotel is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am).ESSENTIAL FUNCTIONS:Primary responsibilities include registering guests, making reservations, preparing daily reports, balancing transactions, and...

  • Night Auditor

    5 days ago

    Minneapolis, United States Schulte Companies Full time

    DescriptionCollegiate Hotel Group®, is seeking a Night Auditor to join Graduate Minneapolisand its brilliant team of hospitality enthusiasts. JOB DUTIES AND RESPONSIBILITIESAudits the daily guest ledger Handles all end-of-day accounting functions including posting daily room rates and room tax Ensures accuracy of all charges to guest folios Averages sum of...