Business Continuity Specialist

1 week ago


Duarte, United States City of Hope Full time

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, andtreatment facilitiesin Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. As a successful candidate, you will: The Enterprise Business Continuity Specialist works directly with the Manager of Business Continuity. Assists Manager, Business Continuity and Disaster Recovery (BC/DR) in identifying strategy and processes related to COH BCM plans and disaster recovery efforts. Executes a broad range of operational, administrative, and support activities for Business Continuity/Disaster Recovery (BC/DR) Department, while using discretion and independent judgement, to meet the requirement(s) of California Department of Public Health (CDPH), The Centers for Medicare & Medicaid Services (CMS), The Joint Commission (TJC) and other standards and regulatory agencies. Support Enterprise, Business Continuity and Resiliency Program by developing and implementing plans and practices to achieve efficient and effective communication and restoration of operations during emergencies. Assist with operational resilience-related functions in conducting assessments to identify gaps in business continuity, emergency and disaster recovery plans: Emergency Management, Technology Disaster Recovery, Cybersecurity, Clinical and Non-Clinical Support teams. Fusion Risk Management system administration, to include configurations, support and maintain business continuity resilience tools and applications. Support the development, implementation of the business continuity trainings and presentations by providing input and best practices. Coordinates disaster recovery initiatives/plans and manages the Annual Business Continuity calendar of activities while partnering with business units and sites. Participation in City, County, State, and National level Business Continuity and Disaster Recovery (BC/DR) trainings and drills and represents the organization within these activities. Interact with business units, critical sites, and supporting departments for the purpose of planning, developing, controlling, and maintaining the business continuity management cycle of plans using discretion and independent judgement. Develops exercise drill and testing scenarios, training packages, exercise documentation, evaluations, control and simulation plans. Conducts analysis from business content data and interprets information to identify gaps and areas of improvement to ensure the further development of operational resilience strategies. Development and maintenance of the annual risk and business continuity business impact analysis (BIA). Creating and using performance metrics, visual boards, standard work, process mapping. Assists with weekly and quarterly reporting, incident summary reports, and business incident after action reviews (AAR). Other duties as assigned

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