Patient Service Specialist

4 weeks ago


Warren, United States Meridian Healthcare Full time

Meridian Healthcare is looking to bring on an enthusiastic and detail-oriented Patient Service Specialist that will provide support to our Medical office in Trumbull County, Ohio. Part-time or full-time opportunities are available, and will work an early-morning schedule.

ABOUT MERIDIAN HEALTHCARE

Meridian HealthCare is a nonprofit 501(c)(3), integrated behavioral and primary healthcare organization with 50 years of high-quality service delivery in the Mahoning Valley.

Since 1974, Meridian's mission has been to eliminate addiction by working with individuals and their families through recognition, prevention, consultation, healthcare, communication, support, and treatment, utilizing a person-centered approach that respects the dignity of every individual.

In addition to offering a comprehensive approach to addiction (that includes prevention, treatment, recovery support, housing, criminal justice services and much more), we are also a trusted source for primary care, mental health services, chiropractic care and acupuncture.

At Meridian, we provide a culture that centers around putting the patient first, working together as a team, and being financially responsible. We provide excellent benefits giving you a great work/life balance including a flexible schedule. In addition to great pay and benefits, we strive to create a supportive and innovative environment for our employees to work in

A DAY IN THE LIFE OF A PATIENT SERVICE SPECIALIST

  • Creates a welcoming and professional environment for our patients and visitors by demonstrating exceptional customer service based upon expected service behaviors.
  • Proactively manages needs of patients and visitors in our waiting areas, seeking opportunities to react with patients by actively greeting patients and resolving patient issues.
  • Performs patient registration, pre-visit, insurance verification, scheduling, arrival desk and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience.
  • Follows standards and guidelines for telephone etiquette and service when interacting with patients over the phone.
  • Performs point of service activities: visit preparation, co-pay collection, patient tracking and record tracking ensuring accuracy and an outstanding patient experience.
  • Recruits, enrolls, and educates patients on NG Patient Portal impacting utilization rates and enhancing the patient experience.
  • Encourages patient utilization of front-end technology, provides guidance, encouragement, education and hands-on training.
  • Supports front-end technology utilization to promote understanding and comfort level in use by caregivers and providers.
  • Processes the workflow for the day
  • Supports and participates in process improvement efforts
  • Relays staff messaging
  • Effectively collaborates and communicates with clinical staff, i.e. providers, nurses and other support staff
  • Supports and adheres to compliance policies and procedures
  • Other duties as assigned
QUALIFICATIONS FOR A PATIENT SERVICE SPECIALIST
  • High School Diploma or GED required
  • Minimum two years of patient registration, appointment scheduling, insurance processing or customer service/concierge experience required
  • Demonstrated experience in providing exceptional customer service and conflict resolution
  • Associates degree may substitute for one year of experience
  • Bachelor's degree may substitute for the experience requirement


ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this job and our team, please fill out our initial 3-minute, mobile friendly application. We look forward to meeting you

  • Warren, United States Steward Health Care System Full time

    About Steward Health Care Over a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, o Patient, Specialist, Service, Customer Service, Steward, Behavioral Health, Healthcare


  • Warren, United States IASIS Healthcare Full time

    Patient Service Specialist IClick Here to Apply OnlineJob DescriptionLocation: Steward Medical Group - CentralPosted Date: 10/12/2023About Steward Health CareNearly a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care...


  • Warren, United States Ensemble Health Partners Full time

    Thank you for considering a career at Ensemble Health Partners! EARLY LEVEL CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and...


  • Warren, United States Michigan Army National Guard Full time

    Join the military as a 68G Patient Administration Specialist! The MI Army National Guard is a state-centered branch of military service. We have both part and full-time jobs positions, from entry level to management! We offer numerous benefits, such as over $18,000 annually for college expenses, very inexpensive healthcare coverage, and paid training! As a...


  • Warren, United States Ensemble Health Partners Full time

    Thank you for considering a career at Ensemble Health Partners! ­­­­ENTRY LEVEL CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including...


  • Warren, United States Steward Medical Group - Central Full time

    Job Type: Full Time Department: Brevard Cardiology About Steward Health Care Over a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our...


  • Warren, United States Ensemble Health Partners Full time

    Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the...


  • Warren, United States Ensemble Health Partners Full time

    Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the...


  • Warren, United States Dental Care Alliance Full time

    Overview We are looking for a Patient Service Representative in Warren, Michigan to join our clinical team by providing a high level of patient service and satisfaction while operating in a team-based environment. This person will be a support person to all of the staff members and patients in his/her office. They will answer phones, handle patient...


  • Warren, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 14517 East 8 Mile Road [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in...


  • Warren, United States The Bartech Group Inc Full time

    Bartech Staffing is a leading engineering, technical and professional staffing firm, and our clients include some of the nation's biggest companies. We are powered by Impellam Group, a connected group providing global workforce and specialist recruitment solutions. Our client has engaged us to assist them in hiring a contract Automotive Customer Service...


  • Warren, United States The BarTech Group, Inc. Full time

    Bartech Staffing is a leading engineering, technical and professional staffing firm, and our clients include some of the nations biggest companies. We are powered by Impellam Group, a connected group providing global workforce and specialist recruitment solutions. Our client has engaged us to assist them in hiring a contract Automotive Customer Service...


  • Warren, United States The BarTech Group, Inc. Full time

    Bartech Staffing is a leading engineering, technical and professional staffing firm, and our clients include some of the nation's biggest companies. We are powered by Impellam Group, a connected group providing global workforce and specialist recruitment solutions. Our client has engaged us to assist them in hiring a contract Automotive Customer Service...


  • Warren, United States Huntington National Bank Full time

    Description Summary: HFA Service Specialists provides client relationship building partnerships with Advisor(s) and is responsible for the day-to-day activities and interaction between the client and Huntington, in terms of the establishment, documentation and maintenance of the relationship.  ​ Duties and Responsibilities: + Day to day activities...


  • Warren, United States Huntington National Bank Full time

    Description Summary: HFA Service Specialists provides client relationship building partnerships with Advisor(s) and is responsible for the day-to-day activities and interaction between the client and Huntington, in terms of the establishment, documentation and maintenance of the relationship.  ​ Duties and Responsibilities: + Day to day activities...

  • Patient Coordinator

    4 weeks ago


    Warren, United States Great Expressions Dental Centers Full time

    As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide exceptional customer service by greeting patients, scheduling appointments, managing patient records, and handling general administrative tasks. You will play a vital role in ensuring the smooth...

  • Audit Specialist

    1 week ago


    Warren, United States PharmaCann LLC Full time

    PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and/or adult use cannabis provider to patients and customers. We are looking for energetic,...

  • Audit Specialist

    23 hours ago


    Warren, United States PharmaCann LLC Full time

    PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and/or adult use cannabis provider to patients and customers. We are looking for energetic,...


  • Warren, United States TSR Consulting Full time

    About TSR: TSR is a relationship-based, customer-focused IT and technical services staffing company. For over 40 years TSR, Inc. and its wholly owned subsidiary, TSR Consulting Services, have prospered in the Information Technology staffing business, earning the respect of companies both large and small with well refined candidate screening, timely...


  • Warren, United States Suburban Automotive Services Full time

    GLS NA is an award-winning Tier 1 automotive supplier providing unique solutions for an amazing list of clients transforming the auto industry. With over 11 years of customer satisfaction, our company has established itself as a leading provider in vehicle management with a current portfolio of over 90,000 vehicles. Our expertise extends beyond just vehicle...