Clinical Services Representative
4 weeks ago
The Clinical Services Rep assists the clinical staff by performing a variety of clerical tasks that ensure the efficiency of the unit and provide outstanding customer service to our patients and visitors. Relies on established guidelines to accomplish tasks. Works under close supervision.
Responsibilities
Job Standards and Performance Expectations
- Patient Medical Record
- Assembles and maintains the patient chart from admission to discharge.
- Collects all printouts and files in charts, runs necessary reports, and retrieves data as requested by physicians and nurses.
- Orders necessary equipment and unit supplies and maintains adequate inventory levels.
- Consistently processes patient orders, requests for exams and other ancillary services, such as x-rays, lab tests and transportation accurately and timely.
- Coordinates patient admissions, transfers and discharges.
- Retrieves medications from the pneumatic tube system and/or pharmacy and delivers the medications to the nurse and/or place medications in a secure location as determined by the nurse manager.
- Quality
- Assist nursing staff with retrieving medications from pneumatic tube system and places medication in appropriate locations for administration by nurse.
- Acts as a receptionist and greets patients, directs visitors, and provides patient information to the medical staff.
- Answers the phone and uses proper phone etiquette. Responds to the patient call lights in a timely manner. Maintains a work area that is neat, clean and orderly. Maintains office equipment for the unit.
- Collaboration & Partnership
- Call physicians for consults and notifies the nursing staff of the consultation.
- Other Duties as Assigned
- Performs other duties as assigned or requested.
Qualifications
Education - High School or equivalent
Training - Medical Terminology or Medical Assistant Training preferred. Cerner (CIS)
Special Skills - Communication, Customer Service, Computer Skills. Knowledge of medical terminology. Able to use office equipment and multi-task.
Licensure - Current BLS certification only required in mental health departments
About Us
The Franciscan Missionaries of Our Lady Health System is a leading health care innovator in Louisiana and Mississippi. We bring together outstanding clinicians, the most advanced technology and leading research to ensure that our patients receive the highest quality and safest care possible.
This commitment is grounded in a history that is more than 100 years old, but reflected today by our strategic vision of transforming healthcare through superior performance and excellent patient care.
In the last fiscal year, Franciscan Missionaries of Our Lady Health System had:
- 1,747 Licensed Beds
- 65,322 Discharges
- 44,592 OR Procedures
- 10,827 Full Time Employees
- 331,360 Inpatient Days
- 1,915 Active Medical Staff
- 229,296 Emergency Visits
As a nonprofit, mission-focused Catholic healthcare ministry, we give special attention to our citizens who are most in need. During the most recent fiscal year, we provided more than $39 million in unreimbursed care and community support to the underprivileged.
Our health system is one of the largest in Louisiana, with hospitals, clinics and physicians located throughout Louisiana and in Mississippi. In fact, we provide care to almost half of Louisiana's citizens, and serve in Mississippi's largest metropolitan area. Because of our size and the partnerships we have with other local organizations, we are able to pool our resources and share cost and service efficiencies and learn from each other, thereby accelerating our ability to improve care and solve challenges.
Since our founding in Monroe, Louisiana in 1911, we have been blessed by the guidance of the Franciscan Sisters. Through their guidance and steadfast example, we have committed to assure that we perpetuate their healing ministry for another hundred years. It is a noble purpose we strive to fulfill every day.
Headquartered in Baton Rouge, Louisiana, we serve patients across Louisiana and Mississippi through a network of hospitals, clinics, physicians, elderly housing and integrated information system. Our health system has partnered with the State of Louisiana as it transforms its healthcare delivery system. The partnership includes inpatient acute care and primary care delivery in Baton Rouge and Bogalusa.
Following in the footsteps of our founders, the Franciscan Missionaries of Our Lady, our team members and physicians are called to provide high quality care and compassion to all people, especially those most in need.
As we look to the future of our healthcare ministry, we chart our course by "going where we are called."
-
Clinical Services Representative 1
1 month ago
Baton Rouge, United States Franciscan Missionaries of Our Lady Health System Full timeThe Clinical Services Rep assists the clinical staff by performing a variety of clerical tasks that ensure the efficiency of the unit and provide outstanding customer service to our patients and visitors. Relies on established guidelines to accomplis Clinical, Part-Time, Representative, Service, Retail, Healthcare
-
Customer Service Representative
3 weeks ago
Baton Rouge, United States Flexicrew Technical Services (FTS) Full timeJob DescriptionJob DescriptionCustomer Service Representative (CSR)Overview: Baton Rouge, LA: Flexicrew Technical Services (FTS) is seeking a dynamic and tech-savvy Customer Service Representative (CSR) to join our client’s fast-paced office environment. As a CSR, you will primarily focus on answering customer tickets with a strong emphasis on technical...
-
Clinical Services Representative 1
1 month ago
Baton Rouge, United States Franciscan Missionaries of Our Lady Health System Full timeJob DescriptionThe Clinical Services Rep assists the clinical staff by performing a variety of clerical tasks that ensure the efficiency of the unit and provide outstanding customer service to our patients and visitors. Relies on established guidelines to accomplish tasks. Works under close supervision.ResponsibilitiesJob Standards and Performance...
-
Medical Customer Service Representative
13 hours ago
Baton Rouge, United States Patient Plus Urgent Care Full timeThe essential duties and responsibilities include, but are not limited to: - Stand and properly greet patients/visitors entering the clinic. - Treats patients and co-workers consistent with Patient Plus Urgent Care Mission and Vision Statement. - Reg Customer Service Representative, Customer Service, Medical, Representative, Retail, Healthcare, Patient
-
Customer Service Representative
2 weeks ago
Baton Rouge, United States Premier Health Consultants Full timeJob Type Full-time Description The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patient's customer services encounter are met, regardless of age or gender, on a continuing basis by performing the duties outlined below. The CSR position is extremely important as...
-
Customer Service Representative
1 week ago
Baton Rouge, United States Premier Health Consultants Full timeJob Type Full-time Description The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patient's customer services encounter are met, regardless of age or gender, on a continuing basis by performing the duties outlined below. The CSR position is extremely important as...
-
Customer Service Representative
3 weeks ago
Baton Rouge, United States Southeastrans Full timeThis position is responsible for ensuring that all consumers receive accurate, courteous, and professional customer service related to requests for non-emergency medical transportation services. ESSENTIAL FUNCTIONS:Assists callers efficiently and in Customer Service Representative, Customer Service, Representative, Transportation, Retail
-
Customer Service Representative
3 weeks ago
Baton Rouge, United States Loansbyworld Full time**Customer Service Representative** Baton Rouge, LA We're looking for a friendly and outgoing Customer Service Representative (Account Specialist) who can provide outstanding customer service, with opportunities for advancement! Provide in-person customer service, call customers to get them on track with payments, prepare loan documents, take payments, and...
-
Customer Service Representative
2 weeks ago
Baton Rouge, United States Loansbyworld Full time**Customer Service Representative** Baton Rouge, LA We're looking for a friendly and outgoing Customer Service Representative (Account Specialist) who can provide outstanding customer service, with opportunities for advancement! Provide in-person customer service, call customers to get them on track with payments, prepare loan documents, take payments, and...
-
Clinical Services Representative 1
1 week ago
Baton Rouge, United States Franciscan Missionaries of Our Lady Health System Full timeJob Description The Clinical Services Rep assists the clinical staff by performing a variety of clerical tasks that ensure the efficiency of the unit and provide outstanding customer service to our patients and visitors. Relies on established guidelines to accomplish tasks. Works under close supervision. Responsibilities Job Standards and...
-
Patient Services Representative
3 weeks ago
Baton Rouge, United States Baton Rouge General Full timeDescriptionJOB SUMMARYAs a Patient Services Representative, you will play a pivotal role in providing exceptional customer service to patients and facilitating efficient communication between healthcare professionals. If you have a passion for assisting individuals in a healthcare setting and possess strong communication skills, this role offers an...
-
Guest Service Representative- Cashier
1 month ago
Baton Rouge, United States Nothing Bundt Cakes Full timeTITLE: Guest Service Representative (GSR) LOCATION: Baton Rouge REPORTS TO: Bakery Manager/ Lead Operator Position Summary: The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creati Guest Service, Cashier, Representative, Guest, Service, Bakery, Restaurant
-
Customer Service Representative
3 weeks ago
Baton Rouge, United States Ccpfresh Full time**Customer Service Representative** Capitol City Produce is looking to add an EXCEPTIONAL Customer Service Representative to the team. We are looking for someone who is detail oriented, professional, and works well under pressure. * Paid Vacations and Holidays * Opportunity for Advancement * Weekly Pay & On Demand Pay!!! * Wellness Program * Matching...
-
Customer Service Representative
2 weeks ago
Baton Rouge, United States Ccpfresh Full time**Customer Service Representative** Capitol City Produce is looking to add an EXCEPTIONAL Customer Service Representative to the team. We are looking for someone who is detail oriented, professional, and works well under pressure. * Paid Vacations and Holidays * Opportunity for Advancement * Weekly Pay & On Demand Pay!!! * Wellness Program * Matching...
-
Customer Service Representative
2 weeks ago
Baton Rouge, United States U-Haul Full timeLocation: 13151 Florida Blvd, Baton Rouge, Louisiana 70815 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Customer Service Representative
1 day ago
Baton Rouge, United States U-Haul Full timeLocation: 13151 Florida Blvd, Baton Rouge, Louisiana 70815 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Customer Service Representative
4 weeks ago
Baton Rouge, United States Ferguson Enterprises Full timeReceive inbound phone calls and dispatch calls to the appropriate department. Resolve customer problems and refers problems to appropriate department when appropriate. Perform other routine administrative activities per the organizations established Customer Service Representative, Customer Service, Concierge, Representative, Retail
-
First Impression Specialist
3 weeks ago
Baton Rouge, United States Chandler Services, LLC Full timeJob DescriptionJob DescriptionClient Service Representative (CSR) We are a premier electrical company that services the Greater Baton Rouge and surrounding areas. We have served the Greater Baton Rouge Area for the last 15 years solving electrical problems for our clients and helping them achieve their goals with a high functioning electrical system. We are...
-
First Impression Specialist
3 weeks ago
Baton Rouge, United States Chandler Services, LLC Full timeClient Service Representative (CSR) We are a premier electrical company that services the Greater Baton Rouge and surrounding areas. We have served the Greater Baton Rouge Area for the last 15 years solving electrical problems for our clients and helping them achieve their goals with a high functioning electrical system. We are still in business and continue...
-
First Impression Specialist
2 weeks ago
Baton Rouge, United States Chandler Services, LLC Full timeClient Service Representative (CSR) We are a premier electrical company that services the Greater Baton Rouge and surrounding areas. We have served the Greater Baton Rouge Area for the last 15 years solving electrical problems for our clients and helping them achieve their goals with a high functioning electrical system. We are still in business and continue...