Bilingual Customer Service Representative

2 weeks ago

Daytona Beach, United States Florida One Insurance Full time

Join to apply for the Bilingual Customer Service Representative role at Florida One Insurance. Join Florida One Insurance as a Full?Time Bilingual Customer Service Representative, where you can immerse yourself in a dynamic environment that values your skills and growth. In this onsite position, youll have the unique opportunity to engage directly with customers, solving their insurance?related problems and ensuring a positive experience. Your bilingual abilities will enhance our customer service, allowing you to connect with a diverse client base and contribute to a competitive salary range from $42,600 to $92,000 annually. Responsibilities Check emails and voicemails before diving into assisting clients. Field calls and welcome walk?in customers in both English and Spanish. Assist clients with inquiries about policies, processing changes, and managing claims. Collaborate with agents to provide exceptional customer service. Help clients understand their coverage and provide reassurance after an accident. Qualifications Strong communication abilities in English and Spanish. Empathy and compassion for clients dealing with stressful situations. Problem?solving skills and the ability to think critically and creatively. Strong interpersonal skills to build rapport with clients and foster productive collaboration with the team. A customer?centric mindset to ensure clients feel informed and valued. Flexibility and adaptability to thrive in a fast?paced environment. Benefits Medical, Dental, Vision, Life Insurance. Competitive Salary ($42,600 to $92,000 annually). Paid Time Off. Seniority level Entry level Employment type Full?time Job function Other Motor Vehicle Manufacturing Make your move. If you think this job aligns with your requirements, then submitting an application is simple. Good luck #J-18808-Ljbffr

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