Consulting Engineer

2 weeks ago

Denver, United States Cisco Full time
What You'll Do

A Network Consulting Engineer is an integral part of the Customer Experience (CX) team delivering Business Critical Services to our customers. Business Critical Services combines the power of Cisco Analytics and Knowledge with the best in class technical expertise and consulting (that's you) to drive value, innovation, and adoption in our customer's network, helping them to reduce risk, drive innovation, and optimize their network to meet business objectives. You will be the customer's trusted advisor and subject matter expert helping the customer understand their network, how to reduce risks, and take advantage of the technology. You will work with Cisco Engineering to advocate for new innovation for your customer and as a liaison who shares what is coming with your customers to help them be on the cutting edge of creativity.

Who You'll Work With

Our team supports Service Provider Networking by driving innovation at some of the largest and most innovative customers in the world. You will be partnered with a team of dedicated Architects, Technical Leaders, Consulting Engineers, Project Managers, and Delivery leaders passionate about our customers' success and showing them the value Cisco brings to their business.

Who You Are

You are a Consultant who is able to guide service provider customers in highly complete mass-scale network design, optimization and operationalization process involving Cisco MIG platforms C8000 Spitfire, NCS5K Core & ASR9K Lightspeed platforms and IOSXR Software using Cisco's automation framework tools and processes. You have strong advisory, consulting and interpersonal skills coupled with deep technology skills in Cisco Routing and Switching platforms. Day to day, you will :

  • Consult with customers and Cisco partners to plan, design, install, configure, integrate and optimize Cisco's suite of products, services to accelerate business outcomes
  • Provide technical expertise and guidance to resolve complex customer problems
  • Align and drive focused work with customer's business strategy and objectives
  • Present and articulate to executives and individual contributors the status and business value of CX Consulting and Business Critical Services on a periodic basis
  • Engage cross-functional Cisco resources to ensure comprehensive, coordinated, and unified support experience
  • Drive architectural, design and integration engineering for complex network infrastructure solutions
  • Assist customers in analyzing and adopting standard processes for configuration, software lifecycle management, network health, and security
  • Build and maintain trusted advisor relationships with clients
  • Perform problem analysis and acts as technical specialist for the complex deployments and provides highest-level crisis management
  • Solve complex, multi-functional technical issues that cross boundaries over many disparate products technologies
  • Develop internal relationships with the Cisco Business Units and Development Engineers to further customer specific issues
  • Train and mentor other consulting engineers

Minimum Requirements

  • working on site at customer in Denver, CO
  • Around 5 years of Service Provider Routing and IOSXR experience including feature support, and software triage & root cause analysis support
  • Good Network design skills with strong knowledge of networking fundamentals
  • Hands on experience in deploying and supporting Cisco IOS-XR, IOS-XE and IOS Software
  • Routing Platforms: ASR9K, NCS5K, and other Cisco Routing & Switching Platforms
  • IP Routing, BGP, OSPF, & MPLS
  • Basic understanding of NX-OS, Data Center

Preferred Skills

  • Working knowledge of YANG models, NETCONF, and gNMI/gNOI
  • Moderate to advanced knowledge of software programmability, automation, orchestration, virtualization Prior Scripting, Python, and/or Linux experience desired
  • QoS, Ipv6, IP SLAs, RPVST+, MST, PIM, DMVPN, GETVPN, NetFlow
  • (L2/L3 VPN/VRF-Lite), MPLS-TE, EIGRP, ISIS, LAN Switching
  • ACI & Cisco 8000
  • CCIE Certification

Cisco offers an outstanding employee benefits package including to health insurance (health, dental, vision), 401k matching, almost 9 weeks of paid time away including 20 days PTO, 10 days for volunteering, your birthday, 10 holidays and 5 pre-scheduled "Cisco Day For Me" wellness days.

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you

Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we're committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us #WeAreCisco

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