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Boston, Harvard Square, Part-Time Sales Associate
3 months ago
Boston, Harvard Square, Part-Time Sales Associate Studs is a category-defining ear piercing and earring brand named one of “the 10 most innovative companies in retail for 2023” by Fast Company. Studs connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping experience. We offer a better retail and digital experience that prioritizes safety and expertise in a cool, fun and welcoming environment, along with a wide earring assortment—all at an accessible price point. Based in the Boston Harvard Square Studio, the Sales Associate will report to the Studio Manager. You will be the ultimate ambassador of the brand by building and driving every aspect of the client’s experience in our Studio. Hourly Rate: $20/hour Key Responsibilities: REVENUE Service Oriented Embodies our performance-oriented culture by meeting and exceeding expectations and targets Becomes an expert on the Studs’ experience including expansive knowledge of our product and piercing experience Serves as a brand ambassador: welcomes and educates clients to the unique Studs’ piercing and shopping experience through our selling cycle Acts as an Earscaper through one-on-one interaction in the Studio, with a focus on exceptional service and styling OPERATIONS Decision Quality & Execution Leverages Studs’ policies and resources in decision making Understands when to take action and when to escalate to the Studio Manager Maintains operational procedures impacting the Studio experience including appointment flow and scheduling, POS accuracy, and compliance Aids in directive execution to successfully meet deadlines TALENT I ntegrity Aligns to company policies and standard operating procedures Admits mistakes and is not afraid to escalate when help is needed Lives out our Core Values: We’re All in This Together, We’re All Ears, and We’re Always Growing Shows consistency by providing best in class service to everyone in the Studio Provides solutions-oriented feedback and is open-minded to receiving it Requirements: 4-29 hours per week, you must be available for four shifts including weekdays and weekends Comfortable standing for extended periods of time up to 8+ hours Able to lift, carry, and move at least 20 lbs Must be able to handle chemicals safely Driven, creative problem solver that consistently acts with integrity and speaks up Owner’s mindset, with the ability to approach feedback and problems with a positive attitude. 30 hours of accrued Sick Time 401k Exclusive employee piercing and jewelry discounts (plus discounts for friends and family) Learning and development opportunities to support development and foster an inclusive culture Studs is an equal opportunity employer and is committed to providing a work environment that fosters diversity, inclusion, and equal opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status. Studs considers qualified applicants with criminal histories. We comply with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which we operate. If you require an accommodation for the application process, please fill out this form. Accepted file types: pdf, doc, docx, txt, rtf Why Studs? * Why this role? * Can you perform the job's duties with or without reasonable accommodations? * Select... Will you now or in the future require visa sponsorship? * Select... What are your pronouns? Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in STUDS’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... 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Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... 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