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Beverage Cart Attendant

3 months ago

Williamsburg, United States Kingsmill Resort Full time
Overview: This position promptly provides food and beverage service to guests utilizing the outside golf courses during play.

Responsibilities:
  • Perform all duties toward the goal of providing excellent guest service welcoming golfers encountered and assisting golfers with any questions/concerns.
  • Follow all policies, procedures, ABC laws and service standards.
  • Drive food and beverage cart around designated areas and sell (upsell) food and beverage to guests.
  • Provide service to guests to include explaining products and specials, securing payment and other needs as required.
  • Maximize sale by using menu knowledge and suggestive selling techniques.
  • Ensure established standards of beverage service are met.
  • Offer and serve alcoholic beverages while adhering to Serve Safe and TIPS training alcohol awareness.
  • Maintain cleanliness of work space and beverage vehicle according to standards.
  • Properly operate beverage vehicle in accordance with state and local laws in order to deliver goods.
  • Ensure cart is clean, orderly and accurately maintain stock and inventory record.
  • Responsible for collecting accurate payment from the guest and perform accurate cash handling of sales.
  • Perform inventory and accounting of stock and daily receipts, input daily transactions into point of sale system.
  • Provide accurate information about our restaurants/resort to include hours of operation, menu selection, dress code, etc.
  • Communicate effectively with other team members in order to ensure accurate delivery of food and beverages to guests and maintain day-to-day operations of the department.
  • Maintain positive communication and teamwork with all co-workers and supervisors.
  • Conduct themselves in a professional manner with the awareness that all actions and communications are within others view.
  • Maintains appearance and uniform standards.
  • Perform other duties as assigned.
Qualifications:
  • Ability to communicate effectively with guests, co-workers, and supervisors.
  • Knowledge of resort, outlets, amenities.
  • Computer experience and knowledge of ordering procedures.
  • Possess knowledge of basic food sanitation.
  • Certification in the TIPS alcohol awareness program is required within 30 days of hire
  • Food Hander Card required within 30 days of hire
  • Knowledge of food, wine, liquor, beer.
  • Knowledge of golf and golf course etiquette.
  • Must be able to stand/sit/walk for approximately 8 hours, lift and carry a minimum of 40 pounds, work outdoors with exposure to various types of weather including sun exposure and heat for up to 8 hour shift
  • Must possess valid drivers' license.
  • Must be 21 years of age
  • Ability to work days, nights, weekends holidays.