Regional Quality Assurance Manager

2 weeks ago

Diamond Bar, United States Gables Search Group Full time
Our innovative and growing company is hiring for a regional quality manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.

Location: Diamond Bar office (NOT REMOTE); Territory includes regions in CA, NV, WA, and AZ

Industry: Community Service, Special Needs, Healthcare, Behavioral Health

Job Description:

The Quality Assurance Manager is responsible for the development and execution of the company's and department specific strategic plan to deliver world class services and supports to individuals we support. The Quality Assurance Manager is responsible for the evaluation, oversight and follow-up of program quality and effectiveness for all existing Company programs across multiple states. Supervising a team of Quality Assurance Specialists, the Quality Assurance Manager ensures all programs demonstrate and exceed minimum compliance with applicable state law, federal law and applicable regulations while ensuring the Company is operating from a "Person-Centered" approach for the individuals we serve.

This position is also responsible for leading and monitoring initiatives related to HCBS Final Rule Compliance as well as Person-Centered Thinking ("PCT") practices. The Quality Assurance Manager is responsible for compiling, analyzing and reporting value-based outcomes across the agency and partnering with operations in the application of data to drive quality improvement initiatives and is relied upon to provide strategic recommendations and advice on ways to improve the quality of services the Company provides. The Quality Assurance Manager is responsible for leading and tracking new program development and updating and amending program designs as needed. The Quality Assurance Manager externally partners with regulatory agencies and participates in advocacy as it pertains to service delivery.

Qualifications:
  • Bachelor's degree in Healthcare Administration, Social Work, Psychology, or related field. Master's degree preferred.
  • Five (5) years minimum job experience in management if education experience is not completed.
  • Demonstrate knowledge of electronic service records and data management processes.
  • Strong understanding of county and state programs, regulatory requirements, and legal standards related to healthcare, special needs services, and behavioral health.
  • Experience developing training curriculum with large scale delivery.
  • Excellent communication, interpersonal, and leadership skills, with the ability to collaborate effectively with diverse stakeholders.
  • Proficiency in utilizing technology solutions and tools for data analysis, reporting, and quality improvement initiatives.
  • Ability to travel within the designated territory as needed.

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