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Schedule Specialist Home Health

2 months ago

Knoxville, United States LHC Group Full time
Job Description

We are hiring for a Schedule Specialist.

At Tennova Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people.

We strive to offer benefits that reward the whole you
  • employee wellness programs
  • flexibility for true work-life balance
  • holidays & paid time off
  • continuing education & career growth opportunities
  • company-wide support & resources to help you achieve your goals
Take your career to a new level of caring. Apply today

Responsibilities

*Responsibilities

The Scheduling Specialist is responsible for managing patient referrals and visit schedules.
  • Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers.
  • Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
  • Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits.
  • Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.
Qualifications

Education Requirements
  • High school education or equivalent
Experience Requirements
  • Minimum one year of scheduling experience in health care setting using an online scheduling system is preferred.
Skill Requirements
  • Exceptional organizational, customer service, communication, and decision making skills required.
  • Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits